Darmen - User Alert Application
Overview: Darmen provides essential information from various sources, including bus, train, and plane schedules, all accessible through the app. Additionally, the app features an emergency module designed to assist users during critical situations such as earthquakes, mudslides, storms, and blizzards. We have developed versions for both Android and iOS. Client goal: The client launched an alpha version of the Darmen app but is unable to maintain it. They sought to enhance and incorporate new features with a high-tech team, which is why they approached Allatrack. Challenge 1: The primary function of Darmen is push notifications that alert users to events and emergencies in cities, necessitating quick and reliable delivery. Solution 1: We optimized all app processes and its database workflow, achieving a 20-fold improvement. Furthermore, we upgraded the notification service, significantly enhancing the performance of push notifications. Challenge 2: The notifications about emergencies come from the Ministry of Emergencies, whose staff has limited technical skills. Moreover, the app's main audience consists of diverse users from different backgrounds, necessitating a user-friendly design. Solution 2: Their limited skill set imposed constraints on the app's functionality. To address this, we redesigned the app interface for simplicity, implementing a maximum of one nesting level in each menu. We also included instructions for the operators’ workflow and simplified the UX and UI of the administrative panel. Results: