
Adelante
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Overview
$1,000+
Min Project Size
150+
Avg Hourly Rate
2 - 9
Employees
2018
Year Founded
ABOUT ADELANTE
The One Stop Shop For Automation On Zendesk
As official Zendesk partners, we specialize in maximizing the platform's potential. We offer a diverse array of innovative Zendesk solutions that you can start using immediately—eliminating concerns about complicated setups, configurations, or management. We assist emerging e-commerce businesses by: We support expanding e-commerce enterprises in scaling efficiently through: And we aid established companies in enhancing their use of Zendesk by: *Why collaborate with Adelante?* If you're looking to optimize your Zendesk experience, you have three options: 1) Manage everything internally... but keep in mind that this can take longer than expected, considering the additional skills you or your staff may need to acquire, along with the time required for development, implementation testing, and ongoing support and maintenance. 2) Hire consultants or contractors... however, be cautious of potential rising costs as even simple projects can exceed timelines or suffer from scope expansion. Additionally, there's a risk of spending to "reinvent the wheel" for each new project. 3) Partner with us! We provide a ready-to-use Zendesk solution, with any necessary add-ons tailored to your business. Whatever you need to achieve with Zendesk, we’ll assist you in finding the most efficient and cost-effective approach. We look forward to connecting with you—visit www.getadelante.com to schedule a call or contact us via email here.
LANGUAGES SPOKEN
ArabicEnglishHebrew
HIGHLIGHTS
$1,000+
Min Project Size
150+
Avg Hourly Rate
2 - 9
Employees
2018
Year Founded
Services
Focus
Industries
Clients
Services Provided
100% CRM Consulting and SI
About the Team
OUR STORY
Adelante was born from firsthand experience with support challenges in a family-owned insurance business, where repetitive tickets and disconnected tools hindered efficiency. Established in 2015, the company recognized that effective support demands integrated systems, policies, and actions. Rather than relying on generic chatbot solutions, Adelante crafts tailored apps and AI-managed support systems built around real support workflows, enhancing standard platforms like Zendesk with crucial product context and policy-respecting automation. Their comprehensive approach includes mapping actual support processes, seamless tool configuration, and ongoing improvements, all while prioritizing security, compliance, and data integrity. Today, Adelante empowers teams to modernize support smoothly, reduce repetitive tasks, and deliver faster, high-quality customer service with confidence and control.
Projects & Clients
Project Size & Rate
Minimum Project Size
$1,000+
Average Hourly Rate
150+