UNBOXRTN-Food Delivery App
From Concept to Launch, We Developed and Maintain a Food Delivery App
Challenge: Unbox Food Delivery sought to penetrate the competitive food delivery market by creating a robust, user-friendly, and scalable mobile application that links customers, hotels, and delivery staff. They required a solution capable of managing a high volume of daily orders, tracking delivery personnel, ensuring secure payments, and delivering an intuitive user experience.
Solution: We established a comprehensive food delivery app ecosystem that comprised a Customer App, a Web Admin Panel, and dedicated Native Android apps for Hoteliers and Delivery Personnel.
Key Features:
1. Customer App:
- User-Friendly Interface
- Payment Gateway Integration
- Cart Management
2. Web Admin Panel (Angular JS):
- Centralized Control: This panel allowed administrators to manage restaurants, menus, orders, delivery personnel, and customer support through a single, user-friendly dashboard.
- Geofencing: We utilized geo-fencing technology to establish delivery zones and enhance order assignment efficiency.
3. Hoteliers & Delivery Personnel App (Native Android):
- Dedicated Hotel App: Hoteliers had a specialized app for managing orders, menus, and notifications.
- Delivery Personnel App: Delivery staff could view and accept requests, access order details, and make use of location tracking features.
4. Advanced Features:
- Location Tracking: Real-time tracking enabled customers to follow their orders from the restaurant to their doorstep.
- Payment Management: The app provided secure and effective payment management for both hoteliers and delivery staff.
- Order Assignment Algorithm: An intelligent algorithm was introduced to allocate orders to delivery personnel based on the hotel's location and available staff.
- Commission Invoices: Automated commission invoices were generated for hotels, improving transparency and financial oversight.