Scenarios
Worked examples explaining why a specific company ranks where it does, and why a rank did or did not move.
It will appear in results but below companies with reviews, because Review Score (35%) is 0 without reviews, capping the Final Score at about 65.
The tiebreaker waterfall decides: it checks Review Score, then Service Relevance, Review Volume, Review Recency, Profile Completeness, Certification…
For a specific service search, the boutique's higher service relevance and higher adjusted rating can outweigh the large firm's review volume.
Yes. Sponsorship adds a labeled slot at the top without altering your organic position.
A sudden burst of reviews triggers an automatic hold for investigation, so those reviews do not affect ranking until each is individually approved…
Often yes for a specific search. A company with 90% focus on the searched service can outrank one with a more complete profile but only 45% focus…
By having a complete profile, strong certifications and high service focus, a new company scores on five of six pillars right away and appears in…
A confirmed fake-review spike can trigger a trust penalty that lowers your score by up to 20 points for six months, along with content removal and…
More relevant case studies improve your Portfolio score (up to a cap) and Profile Quality, which can help your rank, especially when their tags…
It helps the Certification pillar (10% of the score), but a single certification is one input among many.
Rankings recalculate when relevant events occur, including a competitor earning a new approved review, engagement metrics updating in the daily…
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