Leads & Growth
What counts as a lead, how leads reach you, and what improves your response rate and conversion.
Leads come from buyers who discover your profile, request contact or post projects that match your services.
A lead is a buyer enquiry or contact request directed to your company.
Respond quickly and thoroughly to enquiries, keep your profile accurate and relevant, and maintain strong verified reviews.
Yes. Lead response rate and average response time (faster is better, capped at 24 hours) are part of your Engagement score, and prompt responses win…
Complete your profile fully, allocate services honestly to match buyer searches, upload strong relevant case studies, complete verification, and…
Earn more genuine verified reviews, since reviews are 35% of the Final Score.
Focus your allocation on the services you genuinely specialize in.
Case studies improve your Portfolio score and Profile Quality, demonstrate real capability to buyers, and rank you higher when their tags match a…
Verification builds buyer trust, raises your Certification and Verification score, and supports Profile Quality.
Yes. Your dashboard shows your score breakdown across the six pillars, so you can see which factors help and which to improve, and monitor your…
No. Sponsorship adds visibility in labeled slots but does not change your organic rank, and only companies scoring above 40 qualify.
Update your profile whenever your services, portfolio, team or certifications change.
Yes, you can invite genuine clients to share honest first-hand feedback through the standard review process.
The algorithm rewards behaviors that help buyers: earning genuine reviews, completing your profile, adding relevant case studies, getting certified…
Avoid fake or incentivized reviews, reviewing yourself or competitors, keyword stuffing, fake portfolios, claiming full focus in every category, and…
Yes. You can respond publicly to add context or acknowledge feedback, and flag a review you believe is fake for investigation.
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