Top Customer Support Outsourcing Companies

A high-performing Customer Support Outsourcing solution can accelerate growth, boost customer engagement, and create new revenue streams—but only if it's built by a team you trust. Edverise makes it easy to connect with leading Customer Support Outsourcing companies around the globe. Every profile sets out services, pricing, locations, and past work so you can compare on evidence. Use Edverise's filters to sort partners by budget, industry expertise, and location. Start comparing profiles to find the right match for your project.

How this list is built

We evaluate companies on verified profile data — services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

2,347 Companies

List of the Best Customer Support Outsourcing Agencies

Lambent Marketing
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Managed Virtual Assistants: A personal concierge at your service. Access to a team of specialists. Strong process management. Affordable and simple monthly billing. Transform your workflow into a highly efficient productivity system. Achieve more in less time. Concentrate on what truly matters. Enjo
Highlights
< $25/hr
Avg Hourly Rate
10-49
Employees
Birmingham, Alabama, Us
Services Provided+2 Services
7% Search Engine Optimization (SEO)
16% Content Marketing Strategy
10% Social Media Marketing
27% Operational Process Consulting
AI Summary
“Lambent Marketing offers managed virtual assistant services with expert teams, streamlined workflows, and continuous process improvements to enhance productivity and support diverse business needs efficiently.”
Supporthero
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Support Hero offers a sophisticated knowledge base system for SaaS applications. Reduce the number of support tickets, enhance customer satisfaction, and offer more effective self-help resources to your users.
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
2-9
Employees
Services Provided
30% Customer Support Outsourcing
70% Help Center & Knowledge Base Development
AI Summary
“Support Hero provides an advanced knowledge base solution for SaaS applications, enabling efficient self-service support, reducing support tickets, and improving overall customer satisfaction.”
Swivelt
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Swivelt is part of the Nityo Group. Our Hosted Services offer innovative, seamless outsourcing solutions that enable organizations to concentrate on growth and scalability. We are dedicated to assisting you in rapidly adapting and expanding your business to seize market opportunities and effectively
Highlights
$100,000+
Min Project Size
10-49
Employees
Singapore, Sg
Services Provided+1 Services
20% Pay Per Click
14% Search Engine Optimization (SEO)
33% Customer Support Outsourcing
20% Outbound Lead Generation
AI Summary
“Swivelt, within the Nityo Group, delivers innovative hosted outsourcing services that empower organizations to scale, adapt quickly, and efficiently manage operations for sustained growth.”
Chatim
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Chatim is a comprehensive customer engagement platform designed to help businesses interact with website visitors as soon as they arrive. With real-time live chat, your team can instantly address inquiries, foster trust through personalized engagement, and turn casual visitors into dedicated custome
Highlights
2-9
Employees
Services Provided
30% Customer Support Outsourcing
70% Live Chat & Chatbot Implementation
AI Summary
“Chatim is a versatile customer engagement platform offering real-time live chat, customizable AI chatbots, and multi-channel communication to enhance visitor interaction and support efficiency.”
ServeRetail
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ServeRetail is a U.S.-based customer experience (CX) company specializing in retail and ecommerce, assisting online brands in providing quick and dependable customer service across the country. We cater to ecommerce, direct-to-consumer (DTC), and omnichannel retailers in the U.S. by offering service
Highlights
$25,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
1000-9999
Employees
Services Provided+1 Services
35% Customer Support Outsourcing
8% NPS & Customer Satisfaction Research
7% Voice of Customer (VoC) Programs
30% Generative AI
AI Summary
“ServeRetail is a U.S.-based CX provider specializing in comprehensive retail and ecommerce support, enhancing customer satisfaction and cost efficiency via multichannel service solutions.”
Kloud 7
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Kloud 7, a global telecommunications company, began a transformative journey over ten years ago to revolutionize telecommunication services for businesses everywhere. We focus on growth, expertise, and trust, maintaining a commitment to lead in market changes and build dependable connections. Utiliz
Highlights
10-49
Employees
Services Provided
35% Customer Support Outsourcing
35% Unified Communications Consulting & SI
30% Managed IT Services
AI Summary
“Kloud 7 is a global telecom company specializing in secure, reliable business communication services, leveraging advanced technology and customer-centric support to drive market innovation and trusted connections.”
GECO
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We are a technology startup specializing in web-based SaaS solutions. Our focus is on developing customer service tools that enhance the Customer Experience (CX). With a team of over 30 dedicated professionals who are passionate about our mission, we are committed to meeting our clients' needs. Our
Highlights
10-49
Employees
Services Provided
35% Customer Support Outsourcing
35% Custom Development
25% Robotic Process Automation (RPA)
5% E-Commerce Development
AI Summary
“GECO is a technology startup delivering web-based SaaS customer service solutions like TURNOS, CENTRIC, BOT, and TIENDA, enhancing customer experience with a skilled professional team.”
Digital Minds BPO Services
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Digital Minds BPO Services is your outsourcing partner based in the Philippines. We are a locally-owned Business Process Outsourcing (BPO) company that provides a range of solutions primarily aimed at assisting eCommerce front and back office operations, startups, tech firms, accounting agencies, ma
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Naga, Bicol, Ph
Services Provided+2 Services
17% Search Engine Optimization (SEO)
10% Pay Per Click
7% Ecommerce Marketing
33% Customer Support Outsourcing
AI Summary
“Digital Minds BPO Services is a Philippines-based outsourcing partner offering diverse business process solutions to enhance efficiency, scalability, and cost savings for SMEs across major global markets.”
Strategic Networks Inc.
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Strategic Networks Inc. (Stratnet) is a manpower supplier that specializes in offering skilled workforce solutions to a range of industries. The company is dedicated to staffing and supplying specialized talent for various positions, including IT and tech roles as well as administrative support, tai
Highlights
< $25/hr
Avg Hourly Rate
50-249
Employees
Muntinlupa, Ph
Services Provided+2 Services
33% Customer Support Outsourcing
17% IT Helpdesk & Support Services
3% IT Compliance & Governance
14% Managed IT Services
AI Summary
“Strategic Networks Inc. specializes in providing skilled workforce solutions across industries, supplying tailored IT, tech, and administrative talent for temporary and permanent roles to support business needs.”
TingTing
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TingTing is an AI-driven communication platform designed for businesses and organizations in Nepal. It facilitates the automation and expansion of customer interactions via voice calls, SMS, surveys, and AI agents.
Highlights
10-49
Employees
Services Provided
34% Unified Communications Consulting & SI
33% SMS Marketing
33% Customer Support Outsourcing
AI Summary
“TingTing is an AI-powered communication platform in Nepal that enables businesses to automate and enhance customer engagement through voice calls, SMS, surveys, and AI agents.”

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