Top Customer Support Outsourcing Companies

A high-performing Customer Support Outsourcing solution can accelerate growth, boost customer engagement, and create new revenue streams—but only if it's built by a team you trust. Edverise makes it easy to connect with leading Customer Support Outsourcing companies around the globe. Providers and reviews are vetted extensively to ensure that we capture verified client feedback, project details, and measurable results. Use Edverise's filters to sort partners by budget, industry expertise, and location. Start comparing profiles to find the right match for your project.

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Ratings Updated: August 8, 2026

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List of the Best Customer Support Outsourcing Agencies

  1. Is this your business? Become an Edverise partner & Claim Now

    Odd Infotech Services is a premier provider of digital design and embroidery solutions. We focus on turning your imaginative concepts into impressive visuals and textured embroidery designs. Our offerings include: - **Embroidery Digitizing:** We develop complex and high-quality embroidery patterns


    Highlights

    $1,000+

    Min Project Size

    <25

    Avg Hourly Rate

    50-249

    Employees

    San Jose, California, Us

    Services Provided+1 Services
    80% Graphic Design
    15% Corporate Photography
    5% Packaging Design
    100% Print Design
    AI Summary

    Odd Infotech Services specializes in digital design, embroidery digitizing, vector art, graphic design, and advanced image editing to deliver customized visual and embroidery solutions.

  2. Is this your business? Become an Edverise partner & Claim Now

    AfterHoursLine assists home service providers in retaining emergency jobs beyond regular hours. Designed for various trades including plumbing, HVAC, electrical, restoration, locksmithing, garage door services, and more, AfterHoursLine offers 24/7 call answering, emergency call screening, and techni


    Highlights

    2-9

    Employees

    Santa Clarita, California, Us

    Services Provided
    70% Customer Support Outsourcing
    30% Live Chat & Chatbot Implementation
    100% Custom AI Chatbot Development
    AI Summary

    AfterHoursLine offers 24/7 call answering and emergency dispatching for home service providers, enhancing customer service and job retention while minimizing technician disruptions and staff costs.

  3. Is this your business? Become an Edverise partner & Claim Now

    Talent Trellis creates remote teams for rapidly growing startups, specializing in customer support, virtual assistants, and AI engineers. These teams are pre-screened, fully managed, and operational within two weeks. They are trusted by the United Nations and venture capital-backed startups across t


    Highlights

    <25

    Avg Hourly Rate

    10-49

    Employees

    Lahore, Pk Punjab, Pk

    Services Provided
    40% Live Chat & Chatbot Implementation
    60% Customer Support Outsourcing
    100% Content Moderation Services
    AI Summary

    Talent Trellis builds and manages pre-screened remote teams specializing in customer support, virtual assistance, and AI engineering for startups and global organizations, ensuring quick deployment.

  4. Is this your business? Become an Edverise partner & Claim Now

    Solutions Management Group is a premier technology partner that focuses on workflow automation, technology lifecycle management, print and document solutions, as well as integrated support services. Our technological offerings aim to enhance not only the performance of your equipment but also the pl


    Highlights

    50-249

    Employees

    Davenport, Iowa, Us

    Services Provided
    100% Operational Process Consulting
    70% Customer Support Outsourcing
    30% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
    AI Summary

    Solutions Management Group specializes in workflow automation, technology lifecycle management, and print solutions, delivering integrated support services that optimize equipment performance and budgeting processes.

  5. Is this your business? Become an Edverise partner & Claim Now

    i2c World, Inc. is a business process outsourcing firm with locations in New York and an offshore facility in Mumbai, India. Founded in 2001, the company focuses on offshore business processing and specializes in voice and data services. Our 300-seat center serves clients in various sectors, includi


    Highlights

    $5,000+

    Min Project Size

    <25

    Avg Hourly Rate

    50-249

    Employees

    Mumbai, Maharashtra, In

    Services Provided
    100% Customer Support Outsourcing
    100% Outbound Lead Generation
    77% Business Process Outsourcing
    23% Analytics Services
    AI Summary

    i2c World Inc. is a global business process outsourcing firm specializing in voice and data services, supporting diverse sectors with sales, customer support, data management, and billing solutions.

  6. Is this your business? Become an Edverise partner & Claim Now

    Phase V commenced its operations in 1980. From the outset, the company created a national database and concentrated on direct mail advertising and database management. In 1986, it started to incorporate inbound contact center and product fulfillment services into its offerings. Currently, under the


    Highlights

    $1,000+

    Min Project Size

    <25

    Avg Hourly Rate

    50-249

    Employees

    Fort Myers, Florida, Us

    Services Provided
    100% Customer Support Outsourcing
    100% Database Administration & Optimization
    77% Marketing Services
    23% Fulfillment Services
    AI Summary

    Since 1980, Phase V Fulfillment has evolved from direct mail and database management to comprehensive services including contact centers and product fulfillment, leveraging advanced technologies.

  7. Is this your business? Become an Edverise partner & Claim Now

    Since 2018, Tech Support Done Right has been dedicated to serving the Maryland region by offering IT support, including technical helpdesk assistance, computer support, and consulting services, specifically for small and medium-sized businesses. Our mission has always been to deliver enterprise-leve


    Highlights

    $1,000+

    Min Project Size

    50-99

    Avg Hourly Rate

    2-9

    Employees

    Finksburg, Maryland, Us

    Services Provided
    100% Operational Process Consulting
    70% Customer Support Outsourcing
    30% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
    AI Summary

    Tech Support Done Right provides comprehensive IT support and consulting services to small and medium-sized businesses in Maryland, delivering enterprise-level solutions with a focus on proactive problem-solving and affordability.

  8. Is this your business? Become an Edverise partner & Claim Now

    Innovative Marketing is a comprehensive Point of Purchase Display company that offers a range of services. We provide in-house design, engineering, project management, customer support, and sales.


    Highlights

    10-49

    Employees

    Schaumburg, Illinois, Us

    Services Provided
    100% Customer Support Outsourcing
    100% Product Design
    75% Marketing Services
    25% Project Management
    AI Summary

    Innovative Marketing Solutions delivers comprehensive point of purchase display services—including design, engineering, project management, and customer support—serving retail and consumer brands across the U.S.

  9. Is this your business? Become an Edverise partner & Claim Now

    At Digital Saving Solutions, we focus on delivering high-quality offshore BPO and call center services specifically designed to cater to the distinct needs of US-based companies, including small and medium-sized businesses. Our priority is to provide outstanding customer experiences and improve oper


    Highlights

    $1,000+

    Min Project Size

    25-49

    Avg Hourly Rate

    250-999

    Employees

    Lahore, Pk Punjab, Pk

    Services Provided+1 Services
    100% Customer Support Outsourcing
    100% IT Helpdesk & Support Services
    76% Business Process Outsourcing
    15% Telemarketing & Telesales
    AI Summary

    Digital Saving Solutions offers comprehensive offshore BPO and call center services to US businesses, enhancing customer experience and operational efficiency through advanced technology and expert teams.

  10. Is this your business? Become an Edverise partner & Claim Now

    Global Bilgi is a multilingual, multichannel outsourcing contact center that offers its own IT solutions, aimed at providing an outstanding customer experience. With offices in Ukraine and Turkey, we boast a dedicated team of over 17,000 employees. Our operations in Ukraine began in October 2008, an


    Highlights

    $1,000+

    Min Project Size

    <25

    Avg Hourly Rate

    250-999

    Employees

    Kyiv, Ua

    Services Provided
    100% Other IT Consulting and SI
    100% Customer Support Outsourcing
    72% Business Process Outsourcing
    28% Telemarketing & Telesales
    AI Summary

    Global Bilgi is a leading multilingual, multichannel contact center with 17,000+ staff across Ukraine and Turkey, delivering diverse customer support and innovative IT solutions like the Sirius platform.

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