Top Customer Support Outsourcing Companies

A high-performing Customer Support Outsourcing solution can accelerate growth, boost customer engagement, and create new revenue streams—but only if it's built by a team you trust. Edverise makes it easy to connect with leading Customer Support Outsourcing companies around the globe. Every profile sets out services, pricing, locations, and past work so you can compare on evidence. Use Edverise's filters to sort partners by budget, industry expertise, and location. Start comparing profiles to find the right match for your project.

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We evaluate companies on verified profile data — services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

2,347 Companies

List of the Best Customer Support Outsourcing Agencies

Vallu
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VALLU is leading the charge in transforming communication between clients and law firms, offering a premium answering service that combines the personal touch of human interaction with the accuracy of cutting-edge technology. Built on the foundation of improving the client-lawyer relationship, VALLU
Highlights
10-49
Employees
Mesa, Arizona, Us
Services Provided
34% Customer Support Outsourcing
33% Appointment Setting Services
33% Legal Services
AI Summary
“VALLU delivers premium, customized legal call answering services combining human empathy with advanced technology to enhance client communication, appointment scheduling, and law firm operational efficiency.”
Emerge natural sales solutions
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Delegate your sales management to the top consulting firm specializing in natural consumer packaged goods. Engage experts in natural products to enhance your brand's growth in an effective and responsible manner.
Highlights
$1,000+
Min Project Size
50-249
Employees
San Francisco, California, Us
Services Provided
34% Customer Support Outsourcing
33% Sales Process Consulting
33% Operational Process Consulting
AI Summary
“Emerge Natural Sales Solutions specializes in sales management and consulting for natural consumer packaged goods, helping brands achieve responsible and effective growth through expert guidance.”
Parangat Technologies
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In a brief period, Parangat has established itself as a top name in the field of enterprise-level application development. We excel in seamlessly integrating people, processes, and products by offering tailored, cutting-edge, and affordable solutions for iPhone/iPad apps, Android apps, and website d
Highlights
$10,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Noida, Uttar Pradesh, In
Services Provided+4 Services
20% Mobile App Development (iOS & Android)
12% Custom Web Application Development
2% Blockchain & Web3 Development
7% AI Strategy & Roadmap Consulting
AI Summary
“Parangat Technologies delivers tailored software, AI-driven solutions, blockchain development, and customer support outsourcing, integrating innovation and client-focused services for enterprise application excellence.”
Techmarket
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Techmarket Investment Partners Limited is an IT infrastructure firm established in Nigeria that supports ambitious businesses in developing smarter, quicker, and more secure digital solutions. Since 2018, we have expanded our offerings beyond websites and VoIP to provide enterprise-level solutions,
Highlights
$5,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
10-49
Employees
Lagos, Lagos, Ng
Services Provided+6 Services
7% Generative AI
8% Custom AI Chatbot Development
7% Conversational AI & Voice Assistant Development
3% AI Agent & Multi-Agent System Development
AI Summary
“Techmarket Investment Partners Limited is a Nigerian IT infrastructure firm delivering advanced digital solutions, including cloud, cybersecurity, AI, and digital transformation across various industries in West Africa.”
Live IT Support
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Live IT Support offers a diverse range of services, including server management and outsourced support, targeted at online service providers and server owners. Our clientele encompasses web hosting companies, website owners, digital marketers, app developers, and numerous other businesses. Those see
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Balsall Common, England, Gb
Services Provided
40% Customer Support Outsourcing
15% Help Center & Knowledge Base Development
15% Live Chat & Chatbot Implementation
30% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
AI Summary
“Live IT Support provides comprehensive server management and outsourced technical support services, catering to web hosting firms, digital marketers, app developers, and website owners to ensure optimal uptime and service quality.”
Smith.ai
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Smith.ai provides exceptional call answering and intake services tailored for businesses of all sizes. Our AI Receptionist combines artificial intelligence with human support to efficiently manage call answering, lead qualification, intake, and more, while live agents are available when necessary. P
Highlights
250-999
Employees
Services Provided
33% Customer Support Outsourcing
33% Appointment Setting Services
28% Virtual Receptionist
6% Emergency Services
AI Summary
“Smith.ai offers AI-powered and live call answering, lead qualification, bilingual virtual receptionist services, and extensive integrations to support businesses with efficient client intake and communication management.”
Transport Talent Source
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TTS offers operational knowledge to enhance your business. We focus on delivering dependable and effective support teams that lighten your workload and simplify operations. Our goal is to allow you to concentrate on your core strengths while we manage day-to-day tasks—smoothly, efficiently, and econ
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Services Provided
35% Customer Support Outsourcing
15% Escalation Management Process Design
50% IT Staff Augmentation
AI Summary
“Transport Talent Source provides reliable operational support teams to streamline businesses, enabling clients to focus on core strengths by efficiently managing daily tasks and processes.”
TopCom Solutions
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Topcom Solutions is a multilingual call center and outsourcing firm located in the Dominican Republic, dedicated to assisting international businesses in providing exceptional customer service in English, French, and Spanish. We offer both inbound and outbound support, technical help, live chat, and
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000-9999
Employees
Opa-locka, Florida, Us
Services Provided
35% Customer Support Outsourcing
15% Live Chat & Chatbot Implementation
30% Outbound Lead Generation
20% Appointment Setting Services
AI Summary
“Topcom Solutions is a multilingual call center and outsourcing firm offering scalable customer support, technical help, live chat, and translation services across diverse sectors with skilled bilingual agents.”
BackOps Advantage
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Every missed call leads to a lost opportunity. BackOps Advantage takes care of your phone calls, schedules appointments, and manages customer interactions, allowing you to focus on your work on-site. We offer 24/7 back office support for trade contractors, including HVAC, plumbing, electrical, roofi
Highlights
Services Provided
50% Custom AI Chatbot Development
40% Customer Support Outsourcing
10% Live Chat & Chatbot Implementation
AI Summary
“BackOps Advantage provides 24/7 call handling, appointment scheduling, and customer communication management for Texas-based trade contractors, enhancing operational efficiency and business growth.”
Leverage Contact Center
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Leverage Contact Center is a global outsourcing company specializing in contact center and customer experience (CX) services, with teams located in Portugal and Angola. With over eight years of experience, we assist our clients in delivering exceptional customer service through omnichannel support,
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Services Provided+2 Services
40% Customer Support Outsourcing
15% Customer Success Program Design
10% Help Center & Knowledge Base Development
10% Voice of Customer (VoC) Programs
AI Summary
“Leverage Contact Center delivers global outsourcing solutions with omnichannel CX, back-office support, and AI-driven technologies, serving diverse industries with scalable, multilingual services for enhanced customer experience.”

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