Top Customer Support Outsourcing Companies

A high-performing Customer Support Outsourcing solution can accelerate growth, boost customer engagement, and create new revenue streams—but only if it's built by a team you trust. Edverise makes it easy to connect with leading Customer Support Outsourcing companies around the globe. Every profile sets out services, pricing, locations, and past work so you can compare on evidence. Use Edverise's filters to sort partners by budget, industry expertise, and location. Start comparing profiles to find the right match for your project.

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We evaluate companies on verified profile data — services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

2,347 Companies

List of the Best Customer Support Outsourcing Agencies

RPM BPO
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Our objective is to assist organizations in accelerating their growth and expanding operations while improving the lives of countless workers globally. Our team possesses strong English skills and fluency in Spanish, enabling our client organizations to establish genuine connections with their custo
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
San Jose, California, Us
Services Provided+1 Services
35% Customer Support Outsourcing
15% Customer Success Program Design
25% Outbound Lead Generation
15% Appointment Setting Services
AI Summary
“RPM BPO leverages bilingual expertise and diverse talent to help organizations accelerate growth and improve lives globally, emphasizing leadership, people-first values, and a commitment to excellence.”
It-house.co
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Ithouse is a software development company that specializes in application management, UI/UX design, employer branding, digital solutions, and outsourcing IT specialists. Our team is comprised of experts from three complementary firms: Ithouse, NMS Agency, and Job Assistant. We provide cutting-edge s
Highlights
$10,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
10-49
Employees
Warszawa, Masovian, Pl
Services Provided+2 Services
23% Custom Web Application Development
10% Mobile App Development (iOS & Android)
14% Product UX Strategy
10% Mobile App UI Design
AI Summary
“Ithouse is a global software development firm offering application management, UI/UX design, employer branding, and IT outsourcing with 12 years of experience and trusted by major corporations.”
Genmar (UK) Ltd
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Genmar IT is a family-operated managed service provider (MSP) located in Bishop's Stortford, Hertfordshire, that has been delivering managed IT services to businesses across the UK since 1996. We assist approximately 120 clients with staff sizes ranging from 25 to 250, servicing areas including Hert
Highlights
$1,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
10-49
Employees
Bishop's Stortford, England, Gb
Services Provided+1 Services
33% Cloud Consulting & SI
14% Cybersecurity Assessments & Hardening
17% Managed IT Services
3% Disaster Recovery & Business Continuity Planning
AI Summary
“Genmar IT, a family-run MSP since 1996, provides comprehensive IT support, cybersecurity, cloud services, and consultancy across various sectors for UK businesses of all sizes.”
Xassure by eDesk
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X Assure is a comprehensive virtual assistant solution tailored for insurance agencies and financial advisors. We blend skilled human virtual assistants with advanced AI tools to enhance your daily operations and foster growth, all without increasing full-time overhead costs. Our human virtual assis
Highlights
$25-49/hr
Avg Hourly Rate
50-249
Employees
Simi Valley, California, Us
Services Provided+1 Services
33% Customer Support Outsourcing
33% Appointment Setting Services
19% Administrative Services
5% Client Success Management
AI Summary
“Xassure by eDesk offers integrated human and AI virtual assistant services to insurance agencies and financial advisors, enhancing operations, client engagement, and growth while reducing administrative workload and costs.”
APC Integrated
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**Background** Founded in 2003, APC Integrated stands as New England's leading IT managed services provider, with locations in Massachusetts, Florida, and Europe. The company focuses on the management and implementation of high-quality, reliable, and secure technology solutions. **What We Do** APC
Highlights
$250,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
10-49
Employees
Quincy, Massachusetts, Us
Services Provided
34% Cloud Consulting & SI
33% Search Engine Optimization (SEO)
33% Customer Support Outsourcing
AI Summary
“APC Integrated, a leading IT managed services provider since 2003, delivers secure cloud consulting, SEO, and customer support outsourcing to optimize technology, digital presence, and client engagement across industries.”
T
Tech Support Done Right
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Since 2018, Tech Support Done Right has been dedicated to serving the Maryland region by offering IT support, including technical helpdesk assistance, computer support, and consulting services, specifically for small and medium-sized businesses. Our mission has always been to deliver enterprise-leve
Highlights
$1,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
2-9
Employees
Finksburg, Maryland, Us
Services Provided
50% Operational Process Consulting
35% Customer Support Outsourcing
15% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
AI Summary
“Tech Support Done Right provides comprehensive IT support and consulting services to small and medium-sized businesses in Maryland, delivering enterprise-level solutions with a focus on proactive problem-solving and affordability.”
After Hours Line
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AfterHoursLine assists home service providers in retaining emergency jobs beyond regular hours. Designed for various trades including plumbing, HVAC, electrical, restoration, locksmithing, garage door services, and more, AfterHoursLine offers 24/7 call answering, emergency call screening, and techni
Highlights
2-9
Employees
Santa Clarita, California, Us
Services Provided
35% Customer Support Outsourcing
15% Live Chat & Chatbot Implementation
50% Custom AI Chatbot Development
AI Summary
“AfterHoursLine offers 24/7 call answering and emergency dispatching for home service providers, enhancing customer service and job retention while minimizing technician disruptions and staff costs.”
Solutions Management Group
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Solutions Management Group is a premier technology partner that focuses on workflow automation, technology lifecycle management, print and document solutions, as well as integrated support services. Our technological offerings aim to enhance not only the performance of your equipment but also the pl
Highlights
50-249
Employees
Davenport, Iowa, Us
Services Provided
50% Operational Process Consulting
35% Customer Support Outsourcing
15% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
AI Summary
“Solutions Management Group specializes in workflow automation, technology lifecycle management, and print solutions, delivering integrated support services that optimize equipment performance and budgeting processes.”
Talent Trellis
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Talent Trellis creates remote teams for rapidly growing startups, specializing in customer support, virtual assistants, and AI engineers. These teams are pre-screened, fully managed, and operational within two weeks. They are trusted by the United Nations and venture capital-backed startups across t
Highlights
< $25/hr
Avg Hourly Rate
10-49
Employees
Lahore, Pk Punjab, Pk
Services Provided
20% Live Chat & Chatbot Implementation
30% Customer Support Outsourcing
50% Content Moderation Services
AI Summary
“Talent Trellis builds and manages pre-screened remote teams specializing in customer support, virtual assistance, and AI engineering for startups and global organizations, ensuring quick deployment.”
VXI Global Solutions Inc.
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VXI Global Solutions offers groundbreaking and transformative customer care and customer experience (CX) solutions for prominent global brands. Our international organization promotes a people-first culture that stands out in the industry, earning recognition and awards for both our positive work at
Highlights
$25,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10000+
Employees
Los Angeles, California, Us
Services Provided
34% Customer Support Outsourcing
33% Custom Web Application Development
33% AI Strategy & Roadmap Consulting
AI Summary
“VXI Global Solutions provides comprehensive customer care, BPO, software development, and technology services globally, fostering a people-centric culture recognized for operational excellence and innovation.”

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