Top Customer Support Outsourcing Companies

A high-performing Customer Support Outsourcing solution can accelerate growth, boost customer engagement, and create new revenue streams—but only if it's built by a team you trust. Edverise makes it easy to connect with leading Customer Support Outsourcing companies around the globe. Every profile sets out services, pricing, locations, and past work so you can compare on evidence. Use Edverise's filters to sort partners by budget, industry expertise, and location. Start comparing profiles to find the right match for your project.

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List of the Best Customer Support Outsourcing Agencies

  1. Is this your business? Become an Edverise partner & Claim Now

    Johnson3 Global, based in Cape Town, South Africa, was established by a business leader with over 20 years of cross-industry experience and more than a decade of expertise in the BPO sector. We provide authoritative, hands-on knowledge for all client engagements. Each client receives tailored attent


    Highlights

    $25,000+

    Min Project Size

    $50-99/hr

    Avg Hourly Rate

    2-9

    Employees

    Services Provided
    50% Customer Support Outsourcing
    50% Business Process Outsourcing
    AI Summary

    Johnson3 Global Services, a Cape Town-based BPO specialist with 20+ years experience, delivers tailored, dedicated client solutions enhancing operations and customer retention through integrated, scalable support.

  2. OnlineMarket logo
    OnlineMarketProfile set up by Edverise AI
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    Affordable answering services. Our team boasts over 10 years of experience in the telecommunications industry.


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Kharkiv, Kharkiv, Ua

    Services Provided
    50% Outbound Lead Generation
    50% Customer Support Outsourcing
    AI Summary

    OnlineMarket provides affordable answering services leveraging over a decade of telecommunications expertise to deliver reliable and professional customer communication solutions across various industries.

  3. AnswerHero logo
    AnswerHeroProfile set up by Edverise AI
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    AnswerHero is a top-tier answering service that offers premium solutions including call forwarding, after-hours support, lead capture, message handling, appointment setting, urgent call responses, and bilingual services/translations. With round-the-clock operations, fully bilingual agents, and advan


    Highlights

    50-249

    Employees

    Services Provided
    50% Customer Support Outsourcing
    50% Outbound Lead Generation
    AI Summary

    AnswerHero provides premium 24/7 answering services with bilingual agents, offering call forwarding, lead capture, appointment setting, and urgent response to ensure no calls are missed.

  4. CONTACTA USA logo
    CONTACTA USAProfile set up by Edverise AI
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    We offer tailored digital customer service solutions using multiple channels, data analysis, and our skilled team.


    Highlights

    $5,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Barranquilla, Atlantico, Co

    Services Provided
    50% Customer Support Outsourcing
    50% Analytics Services
    AI Summary

    CONTACTA USA delivers tailored digital customer service solutions through multi-channel communication, leveraging data analysis and expert teams to enhance client engagement and support.

  5. Skiltrak logo
    SkiltrakProfile set up by Edverise AI
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    SkilTrak is a platform created by educators for educators, aimed at simplifying vocational placement management. The software provides a centralized space for training providers, students, and industries to communicate and track all aspects of workplace management, which minimizes administrative bur


    Highlights

    50-249

    Employees

    Services Provided
    50% CRM Consulting and SI
    50% Customer Support Outsourcing
    AI Summary

    SkilTrak is an educator-designed platform that streamlines vocational placement management by centralizing communication, automating administrative tasks, ensuring compliance, and supporting students' career development.

  6. Noon Dalton logo
    Noon DaltonProfile set up by Edverise AI
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    Noon Dalton is a prominent provider of skilled remote teams for businesses and entrepreneurs across North America, Europe, and Australia. As a US-based company with operations in India and the Philippines, we can deliver back-office support and offer callers with neutral accents. Drawing on over 15


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    250-999

    Employees

    Services Provided
    50% Customer Support Outsourcing
    50% Sales Development Representative (SDR) Services
    AI Summary

    Noon Dalton offers skilled remote teams across diverse sectors, delivering comprehensive outsourcing solutions in support, sales, finance, HR, and processing with over 15 years' expertise.

  7. REACH 3C logo
    REACH 3CProfile set up by Edverise AI
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    REACH3C is a Dubai-based call center firm that focuses on managing contact centers and BPO services to deliver a distinctive customer experience. Their offerings include BPO digitization, outsourcing of contact center services, consultancy, and management of customer experiences. REACH3C aspires to


    Highlights

    10-49

    Employees

    Services Provided
    50% Customer Support Outsourcing
    50% Business Model Design & Validation
    AI Summary

    REACH 3C is a Dubai-based firm specializing in contact center management, BPO services, and consultancy, aiming to enhance outsourcing standards and customer experience delivery.

  8. XTENSOS logo
    XTENSOSProfile set up by Edverise AI
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    YOUR TEAM, YOUR BRAND, OUR EXPERTISE For more than ten years, XTENSOS has been assisting businesses in expanding globally, enhancing multilingual operations, and developing resilient teams while reducing costs and upholding quality. Our Employment Outsourced Right (EOR) solutions simplify the proces


    Highlights

    $25,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Dublin, Leinster, Ie

    Services Provided
    50% Customer Support Outsourcing
    34% Recruitment & Staffing Services
    11% Payroll Services
    5% Translation & Interpretation Services
    AI Summary

    XTENSOS offers expert Employment Outsourced Right solutions for global expansion, providing cost-effective, fully managed multilingual teams under clients' brand across various sectors in Europe.

  9. Miratel logo
    MiratelProfile set up by Edverise AI
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    Miratel, located in Toronto, operates a contact center and mail house that offers 24/7 inbound and outbound services, focusing on fundraising for nonprofit organizations. Their specialties include telephone fundraising, lottery fundraising, online fundraising, donation caging, and various donor rela


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    250-999

    Employees

    Vaughan, Ontario, Ca

    Services Provided
    50% Customer Support Outsourcing
    30% Outbound Lead Generation
    20% Appointment Setting Services
    AI Summary

    Miratel is a Toronto-based contact center specializing in 24/7 fundraising services for nonprofits, offering telephone, online, and donation management with a focus on quality and integrity.

  10. PSCD Ltd. logo
    PSCD Ltd.Profile set up by Edverise AI
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    PSCD Ltd. was established in November 2014 and is based in Da Nang, Vietnam, with an additional branch in Silicon Valley. We originated from the Softdevelop VN team, which has been active since 2012. Over the past seven years, we have grown to a team of over 40 web and app developers. We employ top-


    Highlights

    $5,000+

    Min Project Size

    $25-49/hr

    Avg Hourly Rate

    10-49

    Employees

    PSCD Ltd., Vn

    Services Provided
    20% Mobile App Development (iOS & Android)
    30% Custom Web Application Development
    50% Customer Support Outsourcing
    AI Summary

    PSCD Ltd., established in 2014 in Da Nang with a Silicon Valley branch, specializes in web and app development, leveraging advanced technology to support clients' growth globally.

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