Top Customer Support Outsourcing Companies

A high-performing Customer Support Outsourcing solution can accelerate growth, boost customer engagement, and create new revenue streams—but only if it's built by a team you trust. Edverise makes it easy to connect with leading Customer Support Outsourcing companies around the globe. Every profile sets out services, pricing, locations, and past work so you can compare on evidence. Use Edverise's filters to sort partners by budget, industry expertise, and location. Start comparing profiles to find the right match for your project.

How this list is built

We evaluate companies on verified profile data — services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

2,347 Companies

List of the Best Customer Support Outsourcing Agencies

SkyTech Solutions
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SkyTech Solutions was established in September 2013 to serve organizations of all sizes, driven by the belief that outsourcing should be accessible not just to Fortune 1000 companies but to all businesses aiming to enhance their competitiveness. We aimed to develop a business model that made outsour
Highlights
$5,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
Dhaka, Dhaka, Bd
Services Provided
33% Graphic Design
33% Customer Support Outsourcing
20% Outbound Lead Generation
14% Appointment Setting Services
AI Summary
“SkyTech Solutions offers affordable, comprehensive outsourcing services including customer support, virtual assistance, and digital marketing, enhancing operational efficiency and customer experiences for businesses of all sizes.”
Mercatus
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📌 Mercatus is a global provider of BPO and ITO services and solutions that focuses on delivering exceptional customer care, paying attention to every point of customer interaction. We equip our clients with the necessary facilities, personnel, processes, and advanced omnichannel technologies to enh
Highlights
$5,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Sofia, Sofia, Bg
Services Provided+1 Services
20% Outbound Lead Generation
12% Appointment Setting Services
2% Market Research & Prospect List Building
33% Customer Support Outsourcing
AI Summary
“Mercatus delivers global BPO and ITO services specializing in omnichannel customer care, sales, and marketing strategies to enhance client operations, increase market share, and maximize ROI.”
icuc.social
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ICUC is a company that offers social media management services, including content moderation, community management, and social listening. With a team of more than 400 multilingual experts, ICUC delivers social customer care solutions to numerous leading global clients around the clock throughout the
Highlights
$10,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
250-999
Employees
Montreal, Quebec, Ca
Services Provided+1 Services
7% Digital Strategy
20% Social Media Marketing
7% Content Marketing Strategy
33% Content Moderation Services
AI Summary
“ICUC provides 24/7 multilingual social media management, including content moderation, community management, and social listening, delivering customer care solutions for global brands and agencies.”
Ablaze Labs
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Ablaze Labs is a prominent software development and customer service firm based in Ethiopia. Our proficient team of software developers and customer service experts is dedicated to providing innovative solutions that surpass our clients' expectations. We offer a diverse array of software services, i
Highlights
$5,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
50-249
Employees
Addis Ababa, Addis Ababa, Et
Services Provided+3 Services
15% IT Staff Augmentation
15% Other IT Consulting and SI
10% Cloud Consulting & SI
8% CRM Consulting and SI
AI Summary
“Ablaze Labs, an Ethiopian firm, integrates AI-driven software solutions and comprehensive customer service, delivering tailored IT consulting and multi-channel support to enhance business innovation and client satisfaction.”
KeyToTech
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At KeyToTech, our mission is to facilitate digital transformation for businesses and help transform startup ideas into reality. We aim to streamline the process and bring your visions to fruition. Discover our range of services: - **Discovery and Business Analysis:** We outline a clear roadmap fro
Highlights
$10,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
10-49
Employees
London, England, Gb
Services Provided+1 Services
33% Mobile App Development (iOS & Android)
14% Generative AI
12% AI Strategy & Roadmap Consulting
8% Machine Learning Model Development
AI Summary
“KeyToTech empowers businesses and startups through end-to-end digital transformation, offering comprehensive software development, testing, consulting, and dedicated support to realize innovative technology solutions.”
Amevalue
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Amevalue serves as a strategic partner for Customer Experience (CX), overseeing your entire front-line operations, which include Phone, Email, Live Chat, Social Media, and Technical Support. Unlike traditional BPOs that merely provide agents, we act as an integrated extension of your organization. W
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Warszawa, Masovian, Pl
Services Provided+1 Services
40% Customer Support Outsourcing
25% Live Chat & Chatbot Implementation
15% Customer Success Program Design
10% Escalation Management Process Design
AI Summary
“Amevalue partners with organizations to deliver integrated, multilingual omnichannel customer experience solutions using dedicated teams and proprietary AI, enhancing support, retention, and growth.”
RemoteReps
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Our fully managed services can offer your expanding business a scalable and reliable remote workforce. We take care of the entire hiring process—from recruiting and interviewing to training and management—so you can concentrate on achieving results. **Recruiting & Hiring:** We actively cultivate a
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000-9999
Employees
Encinitas, California, Us
Services Provided+2 Services
3% Mobile App Development (iOS & Android)
30% Custom Web Application Development
14% Outbound Lead Generation
17% Appointment Setting Services
AI Summary
“RemoteReps provides fully managed remote workforce solutions, handling recruitment, training, and management to deliver skilled sales and customer support professionals, enhancing efficiency for U.S. businesses.”
Ec3
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Since its establishment, Ec3 has received numerous accolades as a leading specialized outsourcing partner. We handle both voice and non-voice campaigns across various sectors, concentrating on retention, reactivation, and cross-selling. Our inbound and outbound voice and chat services have yielded o
Highlights
$10,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Durban, Kwazulu Natal, Za
Services Provided
33% Customer Support Outsourcing
30% Social Media Marketing
4% Other Digital Marketing
33% Outbound Lead Generation
AI Summary
“Ec3 is a globally recognized outsourcing partner specializing in voice and non-voice campaigns, delivering quality inbound/outbound services focused on retention, reactivation, and cross-selling.”
Demand Monster - B2B lead Generation Service in Clifton - New 201
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Demand Monster stands out as the sole B2B business development service in the nation that promises guaranteed appointments. We utilize a multi-channel approach to help businesses of any size generate qualified leads and achieve their goals. With a deep understanding of business needs, we create lead
Highlights
< $25/hr
Avg Hourly Rate
50-249
Employees
Mumbai, Maharashtra, In
Services Provided
30% Content Marketing Strategy
20% Search Engine Optimization (SEO)
40% Customer Support Outsourcing
10% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
AI Summary
“Demand Monster offers tailored B2B lead generation and digital marketing services, combining SEO, content strategy, and multi-channel approaches with strong customer support to boost sales pipelines.”
ALLSTARSIT
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ALLSTARSIT is a global outstaffing service provider that assists companies in hiring, compensating, insuring, and managing top-tier talent worldwide, offering services such as payroll and benefits. The firm focuses on software development for clients in various sectors, including cybersecurity, heal
Highlights
$25,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
1000-9999
Employees
San Francisco, California, Us
Services Provided
29% IT Staff Augmentation
5% Other IT Consulting and SI
33% Customer Support Outsourcing
33% Managed IT Services
AI Summary
“ALLSTARSIT is a global outstaffing provider offering hiring, payroll, and management services with over 1,000 software engineers serving diverse industries from multiple international locations.”

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