Top Retail Customer Experience (CX) Strategy Companies

Discover Customer Experience (CX) Strategy companies serving the Retail industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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Top Retail Customer Experience (CX) Strategy Companies

  1. Trilogy BPO logo
    Trilogy BPOProfile set up by Edverise AI
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    Outsourced Contact Centre Services in South Africa – AI-Driven BPO Solutions Trilogy BPO provides scalable, high-quality customer experience operations for brands in the UK, US, and EMEA, combining exceptional talent with practical AI technologies. Our next-generation contact centre and business p


    Highlights

    < $25/hr

    Avg Hourly Rate

    10-49

    Employees

    Cape Town, Western Cape, Za

    Services Provided+4 Services
    10% AI Strategy & Roadmap Consulting
    14% Custom AI Chatbot Development
    10% Generative AI
    23% Operational Process Consulting
    AI Summary

    Trilogy BPO delivers AI-driven, scalable contact centre and BPO services from South Africa, combining expert talent and automation to enhance customer experience across global markets.

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    Ray Business Technologies (RBT) is a global frontrunner in IT Services and Enterprise Solutions, equipping organizations with innovative, scalable, and future-oriented technologies. Recognized as one of the leading Boomi services providers in the USA and Australia, as well as a top Microsoft Solutio


    Highlights

    $50,000+

    Min Project Size

    $50-99/hr

    Avg Hourly Rate

    250-999

    Employees

    Plano, Texas, Us

    Services Provided+5 Services
    28% ERP & CRM Development
    5% E-Commerce Development
    7% AI Strategy & Roadmap Consulting
    8% Cloud Consulting & SI
    AI Summary

    Ray Business Technologies is a global IT services leader offering Microsoft Dynamics 365, Boomi integration, AI, and CMS solutions to drive enterprise digital transformation and operational efficiency.

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    Key Lime Interactive is a user research company that specializes in both qualitative and quantitative studies for Fortune 2000 companies, mid-sized to large design agencies, and government organizations. Our mission is to address research inquiries that enable businesses to enhance acquisition, conv


    Highlights

    $25,000+

    Min Project Size

    $50-99/hr

    Avg Hourly Rate

    10-49

    Employees

    Doral, Florida, Us

    Services Provided+2 Services
    27% UX Research & Usability Testing
    7% Product UX Strategy
    17% Market Research & Competitive Intelligence
    13% Customer Experience (CX) Strategy
    AI Summary

    Key Lime Interactive specializes in qualitative and quantitative user research, helping Fortune 2000 companies, agencies, and governments improve customer experience through insightful, data-driven insights.

  4. Hexaexperts logo
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    Hexaexperts, located in London, is not just an IT solutions provider; we are pioneers at the crossroads of creativity and technology. Our vibrant team focuses on areas such as game development, web design, UI/UX, and advanced technologies like AR, VR, and blockchain, enabling businesses to succeed i


    Highlights

    $25-49/hr

    Avg Hourly Rate

    10-49

    Employees

    London, England, Gb

    Services Provided+9 Services
    3% Mobile App Development (iOS & Android)
    6% Custom Web Application Development
    7% API Development & Integration
    4% Blockchain & Web3 Development
    AI Summary

    Hexaexperts is a London-based technology firm specializing in game development, AR/VR, blockchain, IT services, and innovative digital solutions, serving clients in the UK and US with tailored, cutting-edge technologies.

  5. OBI Creative logo
    OBI CreativeProfile set up by Edverise AI
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    Established in 2001 by Mary Ann O'Brien, OBI places the customer at the core of every marketing strategy and advertising campaign. By understanding their motivations, behaviors, and essential decision-making factors, the internationally recognized OBI team connects these insights with clients' produ


    Highlights

    $5,000+

    Min Project Size

    $100-149/hr

    Avg Hourly Rate

    10-49

    Employees

    Omaha, Nebraska, Us

    Services Provided
    30% Go-to-Market Strategy
    20% Business Model Design & Validation
    35% Market Research & Competitive Intelligence
    15% Customer Experience (CX) Strategy
    AI Summary

    Founded in 2001, OBI Creative specializes in customer-focused marketing and advertising strategies, delivering insightful brand messaging and innovative digital solutions to achieve client goals.

  6. Apex America logo
    Apex AmericaProfile set up by Edverise AI
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    Our strong work methodology, industry-leading technology, and expert team allow us to create and manage efficient interactions. We adapt to the dynamic market to fulfill your requirements. As your partner in BPO Contact Center and Customer Experience, we strive to contribute to your company's succes


    Highlights

    $10,000+

    Min Project Size

    10000+

    Employees

    Cordoba, Cordoba, Ar

    Services Provided+3 Services
    10% Customer Success Program Design
    10% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
    5% Customer Support Outsourcing
    25% Content Moderation Services
    AI Summary

    Apex America, a leading Latin American BPO firm with 20 years' expertise, delivers innovative customer experience solutions across multiple channels, enhancing client brand loyalty and revenue.

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    Ampersand is a specialized consulting firm in business and technology that collaborates with innovative teams and individuals ready to tackle complex challenges and expand the limits of possibility. By utilizing technology and prioritizing a collaborative, empathetic approach, we enable large organi


    Highlights

    $100,000+

    Min Project Size

    $50-99/hr

    Avg Hourly Rate

    10-49

    Employees

    Aventura, Florida, Us

    Services Provided+3 Services
    14% Operational Process Consulting
    12% Customer Experience (CX) Strategy
    8% Change Management Consulting
    20% Cloud Consulting & SI
    AI Summary

    Ampersand Consulting is a business and technology consulting firm that partners with innovative teams to solve complex challenges, leveraging technology and collaboration to drive organizational success.

  8. Pico Group logo
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    A leader in comprehensive brand activation, Pico specializes in engaging audiences, crafting experiences, and activating brands. With a focus on innovation, insight, and inspiration, Pico breathes life into brands through complete brand activation, covering everything from strategy to execution. Uti


    Highlights

    $50,000+

    Min Project Size

    1000-9999

    Employees

    Hong Kong, Hk

    Services Provided+5 Services
    17% Brand Identity Design
    10% Marketing Collateral Design
    7% Brand Refresh & Rebranding
    13% Content Marketing Strategy
    AI Summary

    Pico Group excels in comprehensive brand activation, integrating strategy, technology, and in-person engagement to deliver innovative marketing, digital solutions, and impactful brand experiences globally.

  9. Readysalted logo
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    Creating captivating digital experiences tailored to you and your audience. For more than 20 years, we have been designing websites, developing custom software, and offering expert digital consultancy services to thriving organizations. At Readysalted, a web design agency located in Newcastle upon T


    Highlights

    $25,000+

    Min Project Size

    $50-99/hr

    Avg Hourly Rate

    10-49

    Employees

    Newcastle upon Tyne, England, Gb

    Services Provided+5 Services
    15% Custom Web Application Development
    8% Backend Development
    7% Frontend Development
    3% CMS Development & Customization
    AI Summary

    Readysalted is a UK-based digital agency with 20+ years of expertise, creating bespoke websites, software, and consultancy services focused on user-centric, engaging digital experiences.

  10. Adastra logo
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    Adastra empowers organizations to effectively lead with AI in a responsible, strategic manner, and at scale. With over 25 years of experience, it has enabled global enterprises to harness business value through data-driven innovation, operational efficiency, and enhanced customer engagement. Adastra


    Highlights

    $25,000+

    Min Project Size

    1000-9999

    Employees

    Toronto, Ontario, Ca

    Services Provided+18 Services
    3% Custom AI Chatbot Development
    3% MLOps & Model Deployment Infrastructure
    4% Generative AI
    4% Machine Learning Model Development
    AI Summary

    Adastra specializes in AI-driven data innovation, cloud migration, and analytics, partnering with AWS, Microsoft, Google Cloud, and Databricks to deliver strategic, scalable technology solutions.

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