Top Customer Support Outsourcing Companies

A high-performing Customer Support Outsourcing solution can accelerate growth, boost customer engagement, and create new revenue streams—but only if it's built by a team you trust. Edverise makes it easy to connect with leading Customer Support Outsourcing companies around the globe. Every profile sets out services, pricing, locations, and past work so you can compare on evidence. Use Edverise's filters to sort partners by budget, industry expertise, and location. Start comparing profiles to find the right match for your project.

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We evaluate companies on verified profile data — services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

2,347 Companies

List of the Best Customer Support Outsourcing Agencies

Virtual Latinos
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Hire the Top 1% bilingual virtual assistants from Latin America working in US time zones, to grow your business and reduce costs.
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
San Diego, California, Us
Services Provided+6 Services
25% Customer Support Outsourcing
10% Outbound Lead Generation
9% Appointment Setting Services
6% Lead Scoring & Qualification
AI Summary
“Virtual Latinos connects businesses with the top 1% bilingual virtual assistants from Latin America, offering cost-effective support in US time zones to enhance growth and efficiency.”
OnScript
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OnScript AI enables contact centers to streamline quality assurance through sophisticated AI technology. The platform evaluates all calls, providing transcripts, sentiment analysis, intent identification, and scoring in just minutes. This eliminates the need for manual reviews or limited sampling, o
Highlights
10-49
Employees
St. Petersburg, Florida, Us
Services Provided
50% AI Agent & Multi-Agent System Development
20% Customer Support Outsourcing
30% Live Chat & Chatbot Implementation
AI Summary
“OnScript AI provides contact centers with AI-driven quality assurance tools, including call scoring, sentiment analysis, intent detection, and compliance features to enhance performance and insights.”
ConnectX
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ConnectX is a BPO company located in Pakistan that focuses on offering customer support, business development and sales, finance and accounting, human resource management, project management, and research and development services to clients around the world.
Highlights
$1,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
50-249
Employees
Islamabad, Pk
Services Provided+3 Services
21% Customer Support Outsourcing
4% Live Chat & Chatbot Implementation
25% Blog & Article Writing
14% Outbound Lead Generation
AI Summary
“ConnectX is a Pakistani BPO firm providing comprehensive services including customer support, sales, finance, HR, project management, and research to global clients.”
hagel IT-Services
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Hagel IT-Services GmbH is a prominent IT system provider located in Hamburg, Germany, specializing in comprehensive managed IT services for small and medium-sized businesses since 2004. With over 32 skilled professionals and locations throughout Northern Germany (including Hamburg, Bremen, Kiel, and
Highlights
$1,000+
Min Project Size
$100-149/hr
Avg Hourly Rate
10-49
Employees
Hamburg, Hamburg, De
Services Provided
40% Cloud Consulting & SI
20% Customer Support Outsourcing
20% Software Development Services
20% Cybersecurity Services
AI Summary
“Hagel IT-Services GmbH provides comprehensive, vendor-neutral managed IT solutions, cloud services, and cybersecurity across Germany, supporting diverse industries with award-winning expertise and nationwide coverage.”
TaskDepend Solutions
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TaskDepend Solutions is a provider of virtual assistant services that delivers extensive support to help your business expand. We serve companies of all sizes and specialize in various tasks such as file conversion, basic customer support, lead generation, management of email inboxes, posting advert
Highlights
$5,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
10-49
Employees
New Delhi, Delhi, In
Services Provided
33% AI Strategy & Roadmap Consulting
33% Other Digital Marketing
20% Customer Support Outsourcing
14% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
AI Summary
“TaskDepend Solutions offers AI-driven virtual assistant, digital marketing, and IT managed services, delivering efficient, secure, and innovative business support to foster growth and customer success.”
Outflux
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We focus on fostering precision-driven growth for B2B companies by converting market research into quantifiable outcomes. Our methodology integrates in-depth insights, a focused strategy, and consistent execution to assist businesses in spotting valuable opportunities, reducing sales cycles, and ach
Highlights
$1,000+
Min Project Size
10-49
Employees
Services Provided+1 Services
25% Customer Support Outsourcing
25% Email Marketing & Automation
25% Market Research & Competitive Intelligence
15% Sales Process Consulting
AI Summary
“Outflux drives precision-oriented growth for B2B companies by leveraging market research to develop actionable strategies that identify opportunities, shorten sales cycles, and enable sustainable expansion.”
Again Again Agency
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AgainAgain is a worldwide BPO company specializing in customer support and lead generation services. Our team, composed of analysts, technologists, and spreadsheet aficionados, aids companies in scaling by streamlining routine tasks, swiftly localizing in numerous countries, and acquiring new client
Highlights
$5,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000-9999
Employees
Services Provided+3 Services
23% Outbound Lead Generation
7% Lead Scoring & Qualification
4% Appointment Setting Services
33% Email Marketing & Automation
AI Summary
“AgainAgain is a global BPO specializing in customer support and lead generation, serving diverse clients with efficient, secure, and scalable solutions across multiple countries and languages.”
Milestone Technologies Inc
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Milestone Technologies offers worldwide IT managed services that assist businesses in maximizing their digital and technological solutions.
Highlights
$50,000+
Min Project Size
1000-9999
Employees
Fremont, California, Us
Services Provided+10 Services
3% AI Strategy & Roadmap Consulting
3% BI & Big Data Consulting & SI
6% Cloud Consulting & SI
4% CRM Consulting and SI
AI Summary
“Milestone Technologies Inc. delivers global IT managed services aimed at optimizing businesses' digital and technological solutions to enhance efficiency and performance across industries.”
Virtual Assist USA
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Virtual Assist USA, a team of American Virtual Assistants, offers all the advantages of an in-house team at a fraction of the cost. Our professionals are dependable and easy to collaborate with, and our specialized system ensures you only pay for the services you need. We provide hundreds of service
Highlights
$25-49/hr
Avg Hourly Rate
10-49
Employees
Pittsburgh, Pennsylvania, Us
Services Provided+2 Services
20% Customer Support Outsourcing
8% Help Center & Knowledge Base Development
7% Live Chat & Chatbot Implementation
15% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
AI Summary
“Virtual Assist USA provides reliable American virtual assistants offering diverse services—from administrative support to marketing and design—delivering cost-effective, flexible solutions that foster business growth.”
Tech Manos
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Tech Manos offers technology services that drive growth for various companies by addressing complex business issues with tailored innovations. We specialize in Lead Generation, Web Development, E-commerce Development, Application Development, Mobility, Testing, Website Maintenance, Finance Operation
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Services Provided+2 Services
11% Custom Web Application Development
10% E-Commerce Development
4% Backend Development
25% Search Engine Optimization (SEO)
AI Summary
“Tech Manos provides comprehensive technology and business development services including lead generation, web and app development, and outsourcing, driving global growth for diverse enterprises through innovative strategies.”

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