Top Customer Support Outsourcing Companies

A high-performing Customer Support Outsourcing solution can accelerate growth, boost customer engagement, and create new revenue streams—but only if it's built by a team you trust. Edverise makes it easy to connect with leading Customer Support Outsourcing companies around the globe. Every profile sets out services, pricing, locations, and past work so you can compare on evidence. Use Edverise's filters to sort partners by budget, industry expertise, and location. Start comparing profiles to find the right match for your project.

How this list is built

We evaluate companies on verified profile data — services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

2,347 Companies

List of the Best Customer Support Outsourcing Agencies

The Functionary
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Established in 2017 in Texas, The Functionary is a Nearshore Outsourcing provider that offers business process support services to individuals, small enterprises, mid-sized companies, and large organizations. The Functionary collaborates with retailers, OEMs, and distributors to offer assistance sol
Highlights
1000-9999
Employees
Aubrey, Texas, Us
Services Provided+2 Services
10% Generative AI
24% IT Staff Augmentation
33% Change Management Consulting
23% Customer Support Outsourcing
AI Summary
“Founded in 2017 in Texas, The Functionary provides nearshore business process support including customer support, e-commerce, IoT, and cloud services, serving diverse clients globally.”
James infotech solutions
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🎯 Are you in search of a dependable and precise offshore outsourcing partner to enhance your business success? If you answered 'YES', you're in the perfect spot — and we're ready to assist you! ➤ Reliable, Professional Outsourcing Solutions customized for your business needs ➤ Accurate, mistake-fre
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Ahmedabad, Gujarat, In
Services Provided+1 Services
25% Data Annotation Services
25% Customer Support Outsourcing
18% Mobile App Development (iOS & Android)
7% Custom Web Application Development
AI Summary
“James Infotech Solutions offers reliable offshore outsourcing with services including data management, digital marketing, web and app development, enhancing business efficiency and reducing operational costs.”
PractiAssist
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PractiAssist was established with a distinct objective: to assist healthcare providers in regaining their time, alleviating administrative burdens, and optimizing their practices through dependable virtual support. We focus on HIPAA-compliant virtual medical assistant services tailored specifically
Highlights
< $25/hr
Avg Hourly Rate
2-9
Employees
Services Provided
25% Offshore Back-office Services
25% Customer Support Outsourcing
25% Document Management
25% Transcription Services
AI Summary
“PractiAssist delivers specialized HIPAA-compliant virtual medical assistant services to healthcare providers, streamlining administrative tasks, enhancing patient communication, and supporting practice growth nationwide.”
Prime BPO & Telecommunications
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Primebpo - Your trusted partner for Lead Generation, Business Development, Direct Sales, and Customer Service Assistance. Enhance your business today.
Highlights
$5,000+
Min Project Size
$150+/hr
Avg Hourly Rate
250-999
Employees
Rawalpindi, Pk
Services Provided+1 Services
20% Operational Process Consulting
14% Go-to-Market Strategy
23% Customer Support Outsourcing
10% Live Chat & Chatbot Implementation
AI Summary
“Prime BPO & Telecommunications specializes in lead generation, business development, direct sales, and customer service, offering comprehensive solutions to enhance business performance.”
DevsPro
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DevsPro provides top-notch web development services. We assess and prioritize the needs of our clients to create high-quality web designs that encourage audience engagement. Additionally, our responsive web designs are visually appealing and user-friendly, ensuring a pleasant experience for your vis
Highlights
$1,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
50-249
Employees
Services Provided+4 Services
6% API Development & Integration
9% Custom Web Application Development
6% Backend Development
4% Frontend Development
AI Summary
“DevsPro specializes in delivering high-quality, user-friendly web development services, focusing on client needs to create engaging, responsive designs that enhance visitor experience.”
Genius Tech Services
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GeniusTechServices provides exceptional helpdesk services throughout the USA. Our committed team of experts is ready to assist you with various IT requirements, such as virus removal, data recovery, network setup, and much more. Reach out to us today for a complimentary consultation!
Highlights
$1,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
10-49
Employees
Services Provided
33% Search Engine Optimization (SEO)
24% Customer Support Outsourcing
10% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
33% Managed IT Services
AI Summary
“Genius Tech Services offers comprehensive IT helpdesk support across the USA, specializing in virus removal, data recovery, network setup, and related technical assistance with expert consultation.”
Leadium
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Leadium is an award-winning B2B lead generation agency that achieves results where others only make promises. You can meet your revenue targets each quarter with us. There’s no better method to enter the market or expand your business. Leadium is transforming the Sales Development landscape through
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Las Vegas, Nevada, Us
Services Provided
75% Sales Development Representative (SDR) Services
10% Customer Support Outsourcing
10% Content Marketing Strategy
5% Email Marketing & Automation
AI Summary
“Leadium is a leading B2B lead generation agency offering data-driven outbound and inbound sales solutions, enabling businesses to scale revenue pipelines and achieve measurable growth effectively.”
AviadaLabs
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Our developers possess significant experience in supporting marketing teams, often filling the gaps left by internal IT departments. We have expertise in a variety of platforms and technologies, such as WordPress (including Gutenberg, ACF, Elementor, and others), Joomla, Sitecore XM Cloud, Magnolia,
Highlights
$1,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
2-9
Employees
Phoenix, Arizona, Us
Services Provided+6 Services
4% E-Commerce Development
11% Custom Web Application Development
5% Backend Development
3% Product UX Strategy
AI Summary
“AviadaLabs delivers expert web development and platform integration, enhancing marketing efforts through SEO, accessibility compliance, responsive landing pages, and custom automation solutions.”
Front Desk Helpers Co
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We are an international company with a professional team that operates in almost every region and time zone. Based in New York, Front Desk Helpers serves the tristate area and focuses on providing simple and responsible connectivity. This enables us to offer our vendors multilingual phone technical
Highlights
50-249
Employees
Old Bridge, New Jersey, Us
Services Provided+2 Services
30% IT Staff Augmentation
20% Other IT Consulting and SI
25% Customer Support Outsourcing
5% Customer Success Program Design
AI Summary
“Front Desk Helpers Co. delivers multilingual 24/7 customer and technical support via trained professionals and proprietary software, enabling cost-effective, scalable service solutions globally from New York headquarters.”
PCG Media Group
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PCG Media Group: Enabling Greater Possibilities. We provide smart communication solutions tailored to our clients' needs, allowing them to achieve more. Our company is founded on a deep understanding of what clients require, and we excel in delivering outstanding service. We design impactful visuals
Highlights
50-249
Employees
Dublin, Leinster, Ie
Services Provided+1 Services
25% Mobile App Development (iOS & Android)
13% Print Design
12% Other Design
25% Graphic Design
AI Summary
“PCG Media Group delivers tailored communication solutions, combining creativity and digital innovation to create impactful visuals and marketing campaigns, driving measurable business growth.”

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