Top Customer Support Outsourcing Companies

A high-performing Customer Support Outsourcing solution can accelerate growth, boost customer engagement, and create new revenue streams—but only if it's built by a team you trust. Edverise makes it easy to connect with leading Customer Support Outsourcing companies around the globe. Providers and reviews are vetted extensively to ensure that we capture verified client feedback, project details, and measurable results. Use Edverise's filters to sort partners by budget, industry expertise, and location. Start comparing profiles to find the right match for your project.

Ratings Updated: August 7, 2026

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2,363 Companies

List of the Best Customer Support Outsourcing Agencies

MacColla ConsultingProfile set up by Edverise AI
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I assist businesses in structuring their systems and teams to meet their core objectives. My approach includes: - **Aim:** Establishing clear and actionable goals and values - **Structure:** Developing efficient and effective systems for delivering products and services - **Communication:** Conv
Highlights
$1,000+
Min Project Size
50-99
Avg Hourly Rate
Vancouver, British Columbia, Ca
Services Provided
70% Change Management Consulting
30% Go-to-Market Strategy
100% Customer Support Outsourcing
AI Summary
“MacColla Consulting helps businesses align objectives, optimize systems, and enhance communication to deliver seamless customer experiences and achieve core goals effectively.”
Bilingual VA ConnectProfile set up by Edverise AI
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Bilingual VA Connect is a virtual assistant agency dedicated to helping entrepreneurs, small businesses, and service-oriented professionals save time and expand their operations with skilled bilingual (English-Spanish) virtual assistants. Our team excels in various areas, including administrative su
Highlights
$1,000+
Min Project Size
<25
Avg Hourly Rate
2-9
Employees
Services Provided+1 Services
100% Customer Support Outsourcing
51% Business Process Outsourcing
20% Recruitment & Staffing Services
15% Legal Services
AI Summary
“Bilingual VA Connect offers skilled English-Spanish virtual assistants providing administrative, customer service, HR, real estate, legal, and medical back-office support to businesses for efficient operations.”
ACESProfile set up by Edverise AI
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ACES is the go-to partner for companies that realize their support services are driving customers away due to underperforming agents, technical issues, and fragmented communication channels. We step in to streamline operations, managing both inbound and outbound activities with consistency, clarity,
Highlights
$5,000+
Min Project Size
25-49
Avg Hourly Rate
50-249
Employees
Services Provided
100% Customer Support Outsourcing
61% Sales Services
39% Training Services
AI Summary
“ACES specializes in delivering integrated omnichannel customer support and sales services, prioritizing outcomes to enhance satisfaction, streamline operations, and strengthen client engagement across platforms.”
Matrix MSPProfile set up by Edverise AI
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Matrix MSP is a prominent IT consulting and managed services provider located in Washington DC, Maryland, and Virginia, catering to small and medium-sized businesses as well as non-profit organizations. We offer a range of services, including IT helpdesk support (both remotely and on-site), system m
Highlights
$1,000+
Min Project Size
100-149
Avg Hourly Rate
10-49
Employees
Alexandria, Virginia, Us
Services Provided+3 Services
10% BI & Big Data Consulting & SI
40% Cloud Consulting & SI
15% ERP Consulting and SI
15% IT Staff Augmentation
AI Summary
“Matrix MSP provides tailored IT consulting and managed services including helpdesk support, system monitoring, disaster recovery, cybersecurity, and cloud migration for SMBs and nonprofits.”
OctachatProfile set up by Edverise AI
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OctaChat provides top-notch live chat software supported by a team of professional live assistants available 24/7 to engage with your website visitors. The skilled representatives at OctaChat know how to effectively handle and respond to inquiries from your site visitors, ensuring you don't miss out
Highlights
$1,000+
Min Project Size
<25
Avg Hourly Rate
50-249
Employees
Services Provided
100% Customer Support Outsourcing
100% Outbound Lead Generation
AI Summary
“OctaChat delivers 24/7 live chat software paired with professional assistants to engage website visitors, handle inquiries efficiently, and provide cost-effective real-time customer support solutions.”
Contact Center SolutionsProfile set up by Edverise AI
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We focus on handling incoming and outgoing calls, providing email assistance, offering chat support, and managing data entry tasks.
Highlights
$25,000+
Min Project Size
<25
Avg Hourly Rate
10-49
Employees
Quatre Bornes, Mu
Services Provided
100% Customer Support Outsourcing
100% Data Entry
AI Summary
“Contact Center Solutions specializes in managing customer interactions through calls, emails, chat support, and data entry, delivering comprehensive communication and service management.”
TechSoldier BPOProfile set up by Edverise AI
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TechSoldier BPO is a prominent leader in the global Business Process Outsourcing and call center sector, strategically located in Dhaka, Bangladesh. We focus on providing customized, scalable, and integrated outsourcing solutions that help businesses in North America, Europe, and international marke
Highlights
$1,000+
Min Project Size
25-49
Avg Hourly Rate
10-49
Employees
Services Provided
100% Customer Support Outsourcing
60% Outbound Lead Generation
40% Appointment Setting Services
AI Summary
“TechSoldier BPO, based in Dhaka, offers tailored outsourcing and call center services globally, enhancing operational efficiency and fostering long-term business growth through expert solutions.”
Dah ReplyProfile set up by Edverise AI
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Dah Reply is a Malaysian chatbot startup that enables small and medium-sized enterprises (SMEs) in Malaysia to automate common customer service functions such as answering FAQs and processing orders through its sophisticated AI chatbot. This allows human agents to concentrate on fostering relationsh
Highlights
$1,000+
Min Project Size
2-9
Employees
Services Provided
40% Generative AI
60% Custom AI Chatbot Development
100% Customer Support Outsourcing
AI Summary
“Dah Reply is a Malaysian startup providing AI-powered chatbots that automate customer service for SMEs, enhancing satisfaction and sales through efficient, user-centered solutions.”
MX StaffingProfile set up by Edverise AI
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MX Staffing connects U.S. businesses with pre-screened bilingual English-Spanish professionals within 48 hours, starting at a flat rate of $900 per month. There are no payroll taxes or long-term contracts, and a 90-day replacement guarantee is included. We cater to industries such as roofing, HVAC,
Highlights
$1,000+
Min Project Size
<25
Avg Hourly Rate
2-9
Employees
Phoenix, Arizona, Us
Services Provided
100% Customer Support Outsourcing
58% Recruitment & Staffing Services
23% HRIS Consulting
19% Business Process Outsourcing
AI Summary
“MX Staffing provides U.S. businesses rapid access to pre-screened bilingual professionals across various industries, offering cost-effective, bilingual virtual staffing solutions with flexible terms and quality guarantees.”
Estarta Call CenterProfile set up by Edverise AI
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Estarta Call Center offers both inbound and outbound call center outsourcing services tailored for small and mid-sized businesses in the US. Featuring 100% human agents—never bots—we provide customer service that meets US standards with cost savings of up to 60% compared to domestic centers. We cate
Highlights
50-249
Employees
Services Provided
100% Customer Support Outsourcing
60% Outbound Lead Generation
40% Appointment Setting Services
AI Summary
“Estarta Call Center provides US-standard, human-powered inbound and outbound call services for diverse industries with HIPAA compliance, flexible plans, rapid setup, and 24/7 support, serving over 500 clients.”

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