Top Customer Support Outsourcing Companies

A high-performing Customer Support Outsourcing solution can accelerate growth, boost customer engagement, and create new revenue streams—but only if it's built by a team you trust. Edverise makes it easy to connect with leading Customer Support Outsourcing companies around the globe. Every profile sets out services, pricing, locations, and past work so you can compare on evidence. Use Edverise's filters to sort partners by budget, industry expertise, and location. Start comparing profiles to find the right match for your project.

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We evaluate companies on verified profile data — services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

2,347 Companies

List of the Best Customer Support Outsourcing Agencies

Ocean Clicks Outsourcing Pvt LtdProfile set up by Edverise AI
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Ocean Clicks Outsourcing is a prominent player in the outsourcing and business process outsourcing (BPO) industry. Established in 2013, the company has been at the forefront of helping businesses primarily in the US, UK, and India by catering to their specific cost-effective outsourcing requirements
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Services Provided
33% Outbound Lead Generation
17% Appointment Setting Services
50% Customer Support Outsourcing
AI Summary
“Ocean Clicks Outsourcing Pvt Ltd, founded in 2013, specializes in cost-effective outsourcing and BPO services, enhancing operational efficiency for clients across the US, UK, and India.”
Connectual AssistantProfile set up by Edverise AI
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Enhance your productivity with our virtual assistant services. Our affordable expertise is available whenever you need it! Effortlessly expand your business operations with our committed virtual assistants, and increase your revenue more effectively through comprehensive workflow management solution
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
2-9
Employees
Orlando, Florida, Us
Services Provided
50% Customer Support Outsourcing
20% Outbound Lead Generation
20% Appointment Setting Services
10% Lead Scoring & Qualification
AI Summary
“Connectual Assistant offers affordable, professional virtual assistant services to enhance productivity, streamline business operations, and boost revenue through effective workflow management solutions.”
Koala Customer CareProfile set up by Edverise AI
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We are a Customer Service Provider located in Vancouver, Canada, with operations in Manila, Philippines. Our focus is on providing high-quality customer service for our clients. With more than 30 years of experience in the call center industry, we understand the significance of delivering outstandin
Highlights
50-249
Employees
Surrey, British Columbia, Ca
Services Provided
50% Customer Support Outsourcing
20% Outbound Lead Generation
20% Appointment Setting Services
10% Lead Scoring & Qualification
AI Summary
“Koala Customer Care delivers comprehensive outsourced customer support, sales, and back office services from Canada and the Philippines, leveraging 30 years of expertise to enhance client operations and growth.”
Hugo Inc.Profile set up by Edverise AI
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Hugo is the leading specialty provider of customer care, data, and community support solutions for digital-native brands. We assemble and oversee high-performing teams that offer a more sophisticated approach to customer support, data annotation, and marketplace operations. As a trusted partner for
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000-9999
Employees
Chicago, Illinois, Us
Services Provided+2 Services
45% Customer Support Outsourcing
15% Offshore Back-office Services
10% Content Moderation Services
10% Data Annotation Services
AI Summary
“Hugo is a global leader providing customer care, data annotation, and marketplace operations for digital-native brands, partnering with top companies through skilled, multilingual 24/7 teams.”
Auremonta Qualion Group (Pty) LtdProfile set up by Edverise AI
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Auremonta Qualion Group is a top-tier BPO firm located in South Africa, offering worldwide outsourcing services such as customer support, sales outsourcing, lead qualification, appointment scheduling, administrative assistance, back-office functions, and tailored outsourcing solutions. With over 25
Highlights
$10,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
10-49
Employees
Services Provided
18% Outbound Lead Generation
20% Appointment Setting Services
12% Lead Scoring & Qualification
50% Customer Support Outsourcing
AI Summary
“Auremonta Qualion Group is a South African BPO firm delivering comprehensive global outsourcing services including customer support, sales, lead qualification, and administrative assistance with 25 years' expertise.”
MacColla ConsultingProfile set up by Edverise AI
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I assist businesses in structuring their systems and teams to meet their core objectives. My approach includes: - **Aim:** Establishing clear and actionable goals and values - **Structure:** Developing efficient and effective systems for delivering products and services - **Communication:** Conv
Highlights
$1,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
Vancouver, British Columbia, Ca
Services Provided
35% Change Management Consulting
15% Go-to-Market Strategy
50% Customer Support Outsourcing
AI Summary
“MacColla Consulting helps businesses align objectives, optimize systems, and enhance communication to deliver seamless customer experiences and achieve core goals effectively.”
ACESProfile set up by Edverise AI
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ACES is the go-to partner for companies that realize their support services are driving customers away due to underperforming agents, technical issues, and fragmented communication channels. We step in to streamline operations, managing both inbound and outbound activities with consistency, clarity,
Highlights
$5,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
50-249
Employees
Services Provided
50% Customer Support Outsourcing
31% Sales Services
19% Training Services
AI Summary
“ACES specializes in delivering integrated omnichannel customer support and sales services, prioritizing outcomes to enhance satisfaction, streamline operations, and strengthen client engagement across platforms.”
Matrix MSPProfile set up by Edverise AI
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Matrix MSP is a prominent IT consulting and managed services provider located in Washington DC, Maryland, and Virginia, catering to small and medium-sized businesses as well as non-profit organizations. We offer a range of services, including IT helpdesk support (both remotely and on-site), system m
Highlights
$1,000+
Min Project Size
$100-149/hr
Avg Hourly Rate
10-49
Employees
Alexandria, Virginia, Us
Services Provided+3 Services
5% BI & Big Data Consulting & SI
20% Cloud Consulting & SI
8% ERP Consulting and SI
8% IT Staff Augmentation
AI Summary
“Matrix MSP provides tailored IT consulting and managed services including helpdesk support, system monitoring, disaster recovery, cybersecurity, and cloud migration for SMBs and nonprofits.”
OctachatProfile set up by Edverise AI
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OctaChat provides top-notch live chat software supported by a team of professional live assistants available 24/7 to engage with your website visitors. The skilled representatives at OctaChat know how to effectively handle and respond to inquiries from your site visitors, ensuring you don't miss out
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Services Provided
50% Customer Support Outsourcing
50% Outbound Lead Generation
AI Summary
“OctaChat delivers 24/7 live chat software paired with professional assistants to engage website visitors, handle inquiries efficiently, and provide cost-effective real-time customer support solutions.”
Contact Center SolutionsProfile set up by Edverise AI
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We focus on handling incoming and outgoing calls, providing email assistance, offering chat support, and managing data entry tasks.
Highlights
$25,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Quatre Bornes, Mu
Services Provided
50% Customer Support Outsourcing
50% Data Entry
AI Summary
“Contact Center Solutions specializes in managing customer interactions through calls, emails, chat support, and data entry, delivering comprehensive communication and service management.”

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