Top Customer Support Outsourcing Companies

A high-performing Customer Support Outsourcing solution can accelerate growth, boost customer engagement, and create new revenue streams—but only if it's built by a team you trust. Edverise makes it easy to connect with leading Customer Support Outsourcing companies around the globe. Every profile sets out services, pricing, locations, and past work so you can compare on evidence. Use Edverise's filters to sort partners by budget, industry expertise, and location. Start comparing profiles to find the right match for your project.

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We evaluate companies on verified profile data — services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

List of the Best Customer Support Outsourcing Agencies

  1. Is this your business? Become an Edverise partner & Claim Now

    We are a comprehensive digital product development firm located in Cape Town, South Africa, and we prioritize treating our clients as valued collaborators. With more than 20 years of experience working with key industry players, we have established ourselves as leaders in utilizing cutting-edge tech


    Highlights

    $5,000+

    Min Project Size

    $50-99/hr

    Avg Hourly Rate

    50-249

    Employees

    Cape Town, Western Cape, Za

    Services Provided+8 Services
    11% Custom Web Application Development
    11% Mobile App Development (iOS & Android)
    3% API Development & Integration
    9% Product UX Strategy
    AI Summary

    “Byte Orbit, a Cape Town-based digital product firm, leverages 20+ years’ expertise to deliver customer-focused, ISO-certified solutions across FinTech, MedTech, and innovation consulting, ensuring end-to-end product success.”

  2. Is this your business? Become an Edverise partner & Claim Now

    We develop software that is critical for safety, compliant, and scalable, powering areas such as connected vehicles, smart energy, medical technology, and secure financial platforms. Our methodology emphasizes precision, speed, and trust, allowing you to progress rapidly, maintain security, and conf


    Highlights

    $50,000+

    Min Project Size

    $50-99/hr

    Avg Hourly Rate

    10-49

    Employees

    Schaffhausen, Ch

    Services Provided+9 Services
    3% Custom Web Application Development
    6% Backend Development
    6% API Development & Integration
    6% QA & Software Testing
    AI Summary

    “PRISMA Software Switzerland GmbH delivers safety-critical, compliant software and AI-driven solutions spanning automotive, energy, medical, and finance sectors, emphasizing security, scalability, and regulatory adherence.”

  3. Is this your business? Become an Edverise partner & Claim Now

    CUSOLID offers customized IT and HR solutions for a wide range of clients both locally and globally. Dedicated to social responsibility, our HR team expertly assists and supports job seekers in finding appropriate employment opportunities.


    Highlights

    50-249

    Employees

    Dehiwala-Mount Lavinia, Western Province, Lk

    Services Provided+1 Services
    25% Mobile App Development (iOS & Android)
    15% IT Staff Augmentation
    10% Other IT Consulting and SI
    25% Operational Process Consulting
    AI Summary

    “CUSOLID provides tailored IT and HR solutions globally, supporting diverse clients and socially responsible initiatives to connect job seekers with suitable employment opportunities.”

  4. Is this your business? Become an Edverise partner & Claim Now

    Latest Lead, a top provider of marketing databases, equips your business with a powerful and current database, helping you maintain a competitive edge in the marketing landscape. By utilizing their services, you can gain access to real-time data, enabling you to build valuable relationships with you


    Highlights

    $1,000+

    Min Project Size

    $25-49/hr

    Avg Hourly Rate

    10-49

    Employees

    Tulare, California, Us

    Services Provided+1 Services
    25% BI & Big Data Consulting & SI
    25% Market Research & Competitive Intelligence
    25% Customer Support Outsourcing
    15% Outbound Lead Generation
    AI Summary

    “Latest Lead provides up-to-date marketing databases and real-time data solutions, enabling businesses to connect effectively with target audiences and enhance outreach ROI.”

  5. Is this your business? Become an Edverise partner & Claim Now

    Recruitment Management Consultants (RMC) is a comprehensive IT consulting and placement firm headquartered in Michigan. The agency provides highly skilled recruitment and account management experts who cater to the varied hiring needs of Michigan businesses looking to attract top technical talent in


    Highlights

    10-49

    Employees

    East Lansing, Michigan, Us

    Services Provided+1 Services
    15% CRM Consulting and SI
    10% Other IT Consulting and SI
    25% Operational Process Consulting
    25% Customer Support Outsourcing
    AI Summary

    “Recruitment Management Consultants is a Michigan-based IT consulting and staffing firm offering managed services, strategy consulting, and expert recruitment across applications, infrastructure, and customer support.”

  6. Is this your business? Become an Edverise partner & Claim Now

    Mandit Solutions is a company based in the USA that specializes in B2B lead generation and demand generation services. Reach out to us for high-quality leads tailored for your B2B company. We offer a range of marketing and advertising solutions, including Intent-Based Marketing, Lead Nurturing, Cont


    Highlights

    50-249

    Employees

    Houston, Texas, Us

    Services Provided+1 Services
    25% Customer Support Outsourcing
    25% Market Research & Competitive Intelligence
    15% Outbound Lead Generation
    10% Appointment Setting Services
    AI Summary

    “Mandit Solutions is a US-based firm offering comprehensive B2B lead and demand generation services, including intent marketing, lead nurturing, content syndication, and market research to boost business growth.”

  7. Is this your business? Become an Edverise partner & Claim Now

    Innovature BPO (Innovature Consulting Company Limited) is a well-known outsourcing firm that utilizes artificial intelligence and highly skilled talent from Vietnam and the Philippines to enhance business operations. With over a decade of experience in the industry, Innovature BPO offers a wide rang


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Ho Chi Minh City, Vn

    Services Provided+1 Services
    33% BI & Big Data Consulting & SI
    12% Help Center & Knowledge Base Development
    17% Customer Support Outsourcing
    5% Churn Analysis & Retention Strategy
    AI Summary

    “Innovature BPO leverages AI and skilled talent from Vietnam and the Philippines to provide diverse outsourcing solutions across finance, marketing, data processing, and customer service with high client satisfaction.”

  8. Is this your business? Become an Edverise partner & Claim Now

    This BPO firm operates in both the US and Mexico, providing budget-friendly outsourcing options while maintaining high standards of quality. Utilizing its dual-location strategy, it offers businesses access to a talented workforce, ensuring adaptability, efficiency, and growth potential. Whether you


    Highlights

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Fort Collins, Colorado, Us

    Services Provided
    33% SMS Marketing
    33% Generative AI
    25% Customer Support Outsourcing
    9% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
    AI Summary

    “Press-One Customer Care is a US-Mexico BPO firm offering cost-effective, high-quality customer service, technical help, and administrative support with a skilled cross-regional workforce ensuring efficiency and growth.”

  9. Is this your business? Become an Edverise partner & Claim Now

    Our consulting firm specializes in B2B and B2C marketing and business development strategies aimed at boosting your revenue and profitability. We help you strengthen customer loyalty by improving your company's brand image through a successful marketing and sales approach.


    Highlights

    $1,000+

    Min Project Size

    $25-49/hr

    Avg Hourly Rate

    10-49

    Employees

    Services Provided+1 Services
    25% Customer Support Outsourcing
    15% Live Chat & Chatbot Implementation
    10% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
    35% Outbound Lead Generation
    AI Summary

    “BennsMarketingSolutions provides expert B2B and B2C marketing and business development consulting, enhancing brand image, customer loyalty, and overall profitability through strategic marketing and sales solutions.”

  10. Is this your business? Become an Edverise partner & Claim Now

    Sunix AI offers comprehensive AI services, including data collection, data labeling, machine learning model development, and deployment. As official vendors for several Fortune 500 companies, we are continually growing each year.


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Bengaluru, Karnataka, In

    Services Provided+3 Services
    8% LLM Integration & Prompt Engineering
    5% AI Strategy & Roadmap Consulting
    12% Generative AI
    20% Data Annotation Services
    AI Summary

    “Sunix AI provides end-to-end AI solutions including data collection, labeling, model development, and deployment, serving multiple Fortune 500 clients with continuous growth.”

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