Top Customer Support Outsourcing Companies

A high-performing Customer Support Outsourcing solution can accelerate growth, boost customer engagement, and create new revenue streams—but only if it's built by a team you trust. Edverise makes it easy to connect with leading Customer Support Outsourcing companies around the globe. Providers and reviews are vetted extensively to ensure that we capture verified client feedback, project details, and measurable results. Use Edverise's filters to sort partners by budget, industry expertise, and location. Start comparing profiles to find the right match for your project.

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Ratings Updated: August 8, 2026

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List of the Best Customer Support Outsourcing Agencies

  1. Is this your business? Become an Edverise partner & Claim Now

    Utiliter, established in 2005, is dedicated to developing specialized and comprehensive advanced software solutions. Over the last ten years, we have become an essential player across a wide range of industries, including tourism, hospitality, hotel management, telephony, retail, and wholesale. Our


    Highlights

    2-9

    Employees

    Zagreb, Grad Zagreb, Hr

    Services Provided+1 Services
    60% Custom Web Application Development
    30% Mobile App Development (iOS & Android)
    10% API Development & Integration
    100% AI Strategy & Roadmap Consulting
    AI Summary

    Utiliter d.o.o., founded in 2005, delivers tailored advanced software solutions across diverse industries, emphasizing client strategy alignment and collaborative partnerships to meet specialized business needs.

  2. Sales 8 logo
    Sales 8Profile set up by Edverise AI
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    At Sales8, we go beyond merely generating leads—we assist businesses in building dependable pipelines and revenue streams. Utilizing a data-driven outbound approach, we enhance every conversion rate, offering you a reliable and quantifiable pipeline. Our solutions establish consistent pipelines whil


    Highlights

    $5,000+

    Min Project Size

    25-49

    Avg Hourly Rate

    50-249

    Employees

    Services Provided+2 Services
    25% Sales Process Consulting
    55% Outbound Lead Generation
    20% Appointment Setting Services
    75% Account-Based Marketing (ABM)
    AI Summary

    Sales8 delivers data-driven outbound sales solutions that build consistent, transparent pipelines and revenue streams through personalized campaigns, real-time analytics, and global nearshore expertise for sustainable business growth.

  3. Is this your business? Become an Edverise partner & Claim Now

    The AI Phone Guy is a phone answering service driven by AI, designed specifically for small businesses along the Highway 380 Corridor in North Texas, as well as any small business across the nation that is fed up with missed calls, lost leads, and the expense of voicemail. Every missed call translat


    Highlights

    Aubrey, Texas, Us

    Services Provided
    100% AI Agent & Multi-Agent System Development
    100% Customer Support Outsourcing
    100% Other Digital Marketing
    AI Summary

    The AI Phone Guy offers an AI-powered 24/7 phone answering service for small businesses nationwide, ensuring no missed calls, lead qualification, and appointment scheduling with natural conversational AI.

  4. Worksent logo
    WorksentProfile set up by Edverise AI
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    WorkSent, previously referred to as Eynetech, is a reliable support partner for SaaS, managed security, internet, and datacenter providers, as well as managed service providers. Our mission of "Empowering service providers" has guided our journey since we began in 2015. We offer a budget-friendly s


    Highlights

    50-249

    Employees

    Services Provided+1 Services
    60% Cybersecurity Assessments & Hardening
    40% Managed IT Services
    50% Other IT Consulting and SI
    50% IT Staff Augmentation
    AI Summary

    WorkSent specializes in supporting SaaS, security, internet, and datacenter providers by delivering cost-effective, expert services that empower and ensure seamless operations worldwide.

  5. Is this your business? Become an Edverise partner & Claim Now

    Intelligent Solutions, founded in January 2019 in Pakistan, operates in the realm of Information Technology Enabled Services, Data Entry, and Engineering Services, including Project Management. The company focuses on delivering high-quality, cost-effective IT solutions to both global corporations an


    Highlights

    $1,000+

    Min Project Size

    25-49

    Avg Hourly Rate

    2-9

    Employees

    Islamabad, Pk

    Services Provided
    80% Custom Web Application Development
    20% Mobile App Development (iOS & Android)
    100% Customer Support Outsourcing
    100% Graphic Design
    AI Summary

    Intelligent Solutions, established in 2019 in Pakistan, delivers diverse IT-enabled services including software development, e-commerce solutions, data entry, design, project management, and cloud services to global clients.

  6. PRG logo
    PRGProfile set up by Edverise AI
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    Project Resources Group (PRG), a top provider of business outsourcing and consulting services, delivers solutions in the cable, telephony, construction, and utility sectors. PRG focuses on back office processing, technical support, network infrastructure, application development, project and program


    Highlights

    $1,000+

    Min Project Size

    <25

    Avg Hourly Rate

    250-999

    Employees

    Greenwood Village, Colorado, Us

    Services Provided+1 Services
    60% Customer Support Outsourcing
    25% Escalation Management Process Design
    15% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
    55% Appointment Setting Services
    AI Summary

    PRG provides comprehensive outsourcing and consulting services across cable, telephony, construction, and utilities, specializing in technical support, project management, network infrastructure, and back-office processing.

  7. Is this your business? Become an Edverise partner & Claim Now

    With more than 20 years of experience in managing international services, we focus on increasing customer value through process centralization and the implementation of best practices in both B2C and B2B markets worldwide. Our expertise enables us to optimize operations and enhance service efficienc


    Highlights

    <25

    Avg Hourly Rate

    50-249

    Employees

    Barcelona, Catalonia, Es

    Services Provided+4 Services
    30% Customer Support Outsourcing
    15% Customer Success Program Design
    8% Help Center & Knowledge Base Development
    10% NPS & Customer Satisfaction Research
    AI Summary

    Essentiel Outsourcing S.L. specializes in global, multilingual customer service and process optimization, delivering customized, high-quality omnichannel solutions that enhance customer engagement and drive business growth.

  8. Is this your business? Become an Edverise partner & Claim Now

    Achieve Superior Business Outcomes Today If you seek solutions to enhance your sales performance, improve team communication, or receive remote assistance with administrative duties, you've come to the right spot. We offer innovative methods for calling, chatting, meeting, and collaborating. Our tea


    Highlights

    $5,000+

    Min Project Size

    2-9

    Employees

    Toronto, Ontario, Ca

    Services Provided+1 Services
    45% Outbound Lead Generation
    45% Sales Development Representative (SDR) Services
    10% Appointment Setting Services
    100% Customer Support Outsourcing
    AI Summary

    Business-Hub offers innovative communication and operational solutions, providing remote sales support and management tools that enhance efficiency, sales performance, and business outcomes for diverse organizations.

  9. Is this your business? Become an Edverise partner & Claim Now

    We are a virtual personal assistant service located in Manchester, UK, dedicated to helping busy professionals and businesses reclaim their time and concentrate on their core activities. Our offerings include: - **Personal Assistant Services**: We handle various administrative tasks, including sche


    Highlights

    2-9

    Employees

    Middleton, England, Gb

    Services Provided+1 Services
    100% Customer Support Outsourcing
    100% Social Media Marketing
    53% Virtual Assistant Services
    27% Administrative Services
    AI Summary

    VirtualPa.Services, based in Manchester, UK, offers professional virtual assistant solutions including administrative, travel, phone, and social media management, enabling clients to focus on core business activities.

  10. Is this your business? Become an Edverise partner & Claim Now

    Minds is an IT outsourcing firm that specializes in delivering IT solutions to clients in Egypt, the surrounding region, and worldwide. With its headquarters in Dubai and operational bases in the USA, Egypt, and KSA, Minds offers exceptional system development and outsourcing services in areas such


    Highlights

    $25,000+

    Min Project Size

    25-49

    Avg Hourly Rate

    50-249

    Employees

    Cairo, Cairo, Eg

    Services Provided+1 Services
    45% Custom Web Application Development
    40% Mobile App Development (iOS & Android)
    15% QA & Software Testing
    100% Customer Support Outsourcing
    AI Summary

    Minds for Integrated Solutions is a Dubai-based IT outsourcing firm offering global clients expertise in IoT, software, embedded systems, and smart automated business solutions.

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