How can we help you?
Whether you are a buyer, a company claiming your profile, or someone who spotted incorrect information, choose your situation below — we will route you to the right team, with exactly what to include and how long it takes.
Choose your situation
- General enquiryQuestions & support
- Claim your profileVendor & listing support
- Correct wrong informationReport inaccurate data
- Remove a profile / delete dataRemoval & data deletion
- Dispute a reviewFake or unfair reviews
- Unauthorised claimSomeone claimed our profile
- Privacy & data rightsDPDP · GDPR · CCPA
- Advertising & partnershipsSponsorship & partners
- Security disclosureReport a vulnerability
- Press & mediaJournalist enquiries
Report an unauthorised profile claim
If someone has claimed or is managing your company profile without authorisation, tell us. We can review the claim and, after verifying your authority to act for the company, revoke it.
Have your proof ready: We will ask for evidence that you represent the company — a work email on the domain, registration documents, or similar.
Send to
Typical response
2–4 business days
What to include
Company name and profile URL
Your role and authority to act
What is wrong with the current claim
We treat every message as confidential and use your details only to handle your request, in line with our Privacy Policy.
Reach the right team
Prefer email? Every request type has a dedicated destination. Include your account email and any relevant links so we can help faster.
11th Floor, O-Hub, Chandaka Industrial Estate, Infocity, Bhubaneswar, Odisha 751024, India
What to expect after you contact us
Some requests — especially corrections and profile removals — need us to confirm who you are and whether you are authorised to act for a company. Here is how that works, and how long it takes.
Pick a topic and send the details. The more specific you are — company name, profile URL, what is wrong — the faster we can act.
You get a confirmation that we have received it, with a reference you can quote in any follow-up.
For corrections, removals and data requests we confirm your identity, and for company requests that you are authorised to act for that company. We may ask for supporting information.
We correct verified errors, process removals within the timelines the law requires, and explain clearly if any part cannot be fulfilled.
General & vendor support
1–2 business days
Correct incorrect data
2–4 business days
Profile removal / data deletion
Within legal timelines
Review disputes
3–5 business days
Security disclosures
Prompt acknowledgement
Common situations
The questions that come up most often — worth a look before you write to us.
Send it as a general enquiry — we will route it to the team that owns it.
Ask us anythingClaim the profile to edit most details yourself instantly. If you cannot edit a field, or you do not represent the company, use “Correct wrong information” above — tell us the profile URL, what is wrong, and what it should say, and we will verify and correct it.
Yes. Use “Remove a profile / delete data”. For profiles compiled from public sources, we verify you are authorised to act for the company before removing it. Some information may be retained where the law requires, and we will explain what happens.
Yes — submit a data deletion request. We verify your identity first, then delete your account and personal information subject to legal limits. Published reviews may be de-identified rather than fully removed, to preserve the review record.
Corrections, removals and data requests can affect a company’s public presence or someone’s personal data, so we confirm you are who you say you are — and, for company requests, that you are authorised to act for that company — before acting.
Use “Unauthorised claim”. Send your role and evidence that you represent the company; after verifying your authority, we can review and revoke the unauthorised claim.
Reply to your confirmation email with your reference rather than opening a new request, so everything stays on one thread. Response times vary by request type — see “What to expect” above.