How can we help you?
Pick your situation. The form below changes to ask only what that team needs, and your message goes straight to the right inbox — with what to include and how long a reply takes shown alongside.
Report or dispute a review
Think a review is fake, breaks our guidelines, or was not left by a real client? Flag it with supporting detail. We investigate every report fairly.
Typical response
Goes to
What to include
The company and the specific review
Why you believe it violates the guidelines
Any evidence, such as no genuine client relationship
Reach the right team
Prefer email? Every request type has a dedicated destination. Include your account email and any relevant links so we can help faster.
11th Floor, O-Hub, Chandaka Industrial Estate, Infocity, Bhubaneswar, Odisha 751024, India
What to expect after you contact us
Some requests — especially corrections and profile removals — need us to confirm who you are and whether you are authorised to act for a company. Here is how that works, and how long it takes.
Pick a topic and send the details. The more specific you are — company name, profile URL, what is wrong — the faster we can act.
You get a confirmation that we have received it, with a reference you can quote in any follow-up.
For corrections, removals and data requests we confirm your identity, and for company requests that you are authorised to act for that company. We may ask for supporting information.
We correct verified errors, process removals within the timelines the law requires, and explain clearly if any part cannot be fulfilled.
General & vendor support
1–2 business days
Correct incorrect data
2–4 business days
Profile removal / data deletion
Within legal timelines
Review disputes
3–5 business days
Security disclosures
Prompt acknowledgement
Common situations
The questions that come up most often — worth a look before you write to us.
Send it as a general enquiry — we will route it to the team that owns it.
Ask us anythingClaim the profile to edit most details yourself instantly. If you cannot edit a field, or you do not represent the company, report it to us — tell us the profile URL, what is wrong, and what it should say, and we will verify and correct it.
Report incorrect informationYes. Send us a removal request. For profiles compiled from public sources, we verify you are authorised to act for the company before removing it. Some information may be retained where the law requires, and we will explain what happens.
Request profile removalYes — submit a data deletion request. We verify your identity first, then delete your account and personal information subject to legal limits. Published reviews may be de-identified rather than fully removed, to preserve the review record.
Request data deletionCorrections, removals and data requests can affect a company’s public presence or someone’s personal data, so we confirm you are who you say you are — and, for company requests, that you are authorised to act for that company — before acting.
Report it to us with your role and evidence that you represent the company; after verifying your authority, we can review and revoke the unauthorised claim.
Report an unauthorised claimReply to your confirmation email with your reference rather than opening a new request, so everything stays on one thread. Response times vary by request type — see “What to expect” on this page.