Segmentation That Drives ROI, Not Just Insight
Domini Impact Investments
**BACKGROUND** A mission-driven investment firm approached Qwerry with a crucial challenge: How can we effectively connect with the right investors—those likely to engage—while avoiding wasted resources on those who won’t? The competitive landscape of their sector was intensifying. Although interest in ESG is growing, it's also becoming divisive. They required data to cut through the noise and a framework to act upon it.
**OUR APPROACH** We created a tailored segmentation based on investor attitudes, behaviors, and ESG perspectives. The key findings revealed seven distinct investor segments, each characterized by unique motivations, media consumption patterns, and investing philosophies. Notably, two segments emerged as high-priority targets—financially capable, aligned with ESG principles, and eager to engage. Conversely, two segments were deprioritized entirely due to their strong skepticism towards ESG values, allowing the client to prevent unnecessary expenditure and concentrate on the most promising opportunities.
**RESULTS & IMPACT** With this segmentation in hand, the client: Most importantly, the segmentation shifted the organization from broad targeting to clearer brand focus. It not only detailed the audience but also facilitated more strategic decisions and improved returns on their advertising investment.