Help

Where to get support and which Edverise team handles profile claims, review disputes, privacy requests and partnerships.

How do I get help or support on Edverise?

Email compliance@edverise.com for general enquiries and support.

Who do I contact to claim my profile or for vendor support?

For claiming your profile and vendor support, contact compliance@edverise.com (or the dedicated vendors contact where provided).

Who do I contact about privacy or data requests?

Privacy, data-rights and grievance requests go to compliance@edverise.com, attention Grievance Officer, or use the Data Deletion Request page.

Who do I contact about a review dispute?

Editorial concerns, suspected fake reviews and factual corrections go to compliance@edverise.com. Provide details so Edverise can investigate fairly.

Who do I contact about advertising or partnerships?

Advertising, sponsorship and partnership enquiries go to compliance@edverise.com (or the partnerships contact where provided).

I can't sign in to my account. What should I do?

Check that you are using the correct email and password, or the same third-party login (Google or LinkedIn) you signed up with.

My verification isn't going through. What can I do?

Make sure the details you submitted are accurate and that you can demonstrate authority to represent the company.

My review hasn't appeared. What should I do?

Reviews are held for verification and moderation, so allow time for that process.

My company profile has wrong information. How do I fix it?

Claim the profile and edit it, or contact compliance@edverise.com to correct information. Edverise corrects verified factual errors promptly.

I found a duplicate profile for my company. What do I do?

Contact compliance@edverise.com with details of the duplicate so Edverise can investigate and consolidate or remove it after verifying your…

A company's information looks inaccurate. How do I report it?

You can report factual concerns to compliance@edverise.com. Edverise reviews reports fairly and corrects verified factual errors.

How do I report a technical problem or bug?

Email compliance@edverise.com describing the issue and the page involved.

The website isn't loading correctly. What should I check?

Try refreshing, clearing your cache or using a different browser.

How long does Edverise take to respond to enquiries?

Edverise aims to respond within a reasonable timeframe, and within legally required timelines for privacy and data requests.

Can I request a feature or give feedback?

Yes. You can send feedback and suggestions, which Edverise may use without restriction or compensation to improve the Services.

What information should I include when contacting support?

Include your account email, a clear description of the issue, the page or profile involved, and any relevant screenshots or details.

Is there a phone number for Edverise support?

Edverise handles enquiries primarily by email at compliance@edverise.com.

Can journalists or press contact Edverise?

Yes. Press and media enquiries can be sent to compliance@edverise.com (or the press contact where provided).

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